iP linK
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Help Desk
Remote Device and Room Control
Remote Device monitoring, scheduling and
control using Global Viewer Web-based
asset management application
The role of the technical administrator in today’s schools and
businesses has expanded to include management and maintenance
of A/V devices from multiple manufacturers, often spread out over
great distances. IP Link
®
makes it easier to integrate A/V systems into
existing IP networks, providing Web-based monitoring and control
that unifies A/V equipment under a single graphical user interface.
The Extron IPL T S1, IPL T S2, IPL T S4, and IPL T S6 use Extron’s
exclusive IP Link technology, a high performance intelligent network
solution specifically engineered to meet the needs of professional
A/V environments, from large universities and businesses, to small
presentation environments.
Centralized Asset Management and Monitoring
Using IP Link hardware along with the GlobalViewer Web-based asset
management application, a technical administrator can track the
activity and status of all connected A/V devices. Multiple rooms of
equipment can be viewed simultaneously, by location or device type.
IP Link makes up-to-the-minute data available, such as serial numbers,
maintenance history, usage data, current status, and installed
firmware, all viewable from any computer on the network. With
IP Link’s e-mail functionality, accessed via the Global Viewer, devices
can be configured to proactively manage themselves. For instance,
a projector can be polled routinely to track lamp usage and total life
time. When lamp usage reaches a predetermined number of hours,
the IP Link interface can send an e-mail, reminding technicians to
replace the lamp.
Automated Scheduling
IP Link interfaces include a real-time clock and calendar, allowing
an administrator to program operating alerts, schedule routine
equipment activity, or run maintenance checks on lamp hours,
environmental conditions, connectivity, and other issues vital to
operations. For instance, an administrator may want to configure
projectors and other devices to power on or off at preset times.
User-defined tasks are easy to configure and schedule with IP Link.
Scheduling tasks and setting up e-mail reminders is simple and
straightforward and doesn’t require high-level programming skills.
Remote Technical Support
One of the biggest challenges facing technical administrators today
is meeting the ever-growing demands for technical support with
limited support staff. IP Link extends the support staff’s reach, giving
technicians the power to troubleshoot and solve many typical
problems remotely. With access to real-time A/V device status like
power on or off and current input selection technicians can often
restore system operation in minutes. The result is time saved and a
reduced level of frustration for users of the technology.
System Security and Loss Prevention
IP Link interfaces are always on and routinely poll their connected
devices for status information. If a serially controlled device like
a projector or document camera is physically disconnected from
the network, the IP Link interface monitoring its status will know
immediately. In such an event, the IP Link interface can be configured
to send an e-mail message notifying security personnel of the problem.
GlobalViewer is the Web-based asset management and control application supplied
with every IP Link®-enabled product.
The Control Screen allows you to remotely control many functions, including volume,
power, input source, and more.
