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Extron DTP HD DA 4K Series • Product Configuration Software

20

Product 
Configuration 
Software

The DTP HD DA 4K series can be easily configured using Extron Product Configuration 
Software (PCS). This section describes the software installation and communication. Topics 
include: 

• 

Software or Firmware Installation

• 

Connecting to PCS

• 

Offline Device Preview

• 

Software Overview

Software or Firmware Installation 

Visit 

https://www.extron.com

 to download and install the PCS software.  

NOTES:

• 

Download the latest version of software and firmware of your product. 

• 

An Extron Insider account is required to download and use the firmware or software.

1. 

Mouse over the 

Download

 tab at the top of the homepage (see figure 10). 

Figure 10. 

Software Links on Download Screen

2. 

Click the appropriate link on the drop-down list. 

For software

, either click the 

Software

 link (

2

) or, if the software is listed, click 

directly on that link (see the 

PCS Product Configuration Software

 link 

3

) and 

skip to 

step 5

 on page 21. 

For firmware

, click the 

Firmware

 link (

4

). 

3. 

If there is no direct link to your software, click the 

Software

 link (

2

). 

10 

Summary of Contents for DTP HD DA 4K Series

Page 1: ...User Guide DTP HD DA 4K Series Video Products DTP HDMI Distribution Amplifier 68 2545 01 Rev G 03 22 ...

Page 2: ...Safety Instructions ...

Page 3: ...PoleVault PowerCage PURE3 Quantum ShareLink Show Me SoundField SpeedMount SpeedSwitch StudioStation System INTEGRATOR TeamWork TouchLink V Lock VN Matrix VoiceLift WallVault WindoWall XPA XTP XTP Systems and ZipClip Registered Service Mark SM S3 Service Support Solutions Trademarks AAP AFL Accu RATE Frame Lock ADSP Advanced Digital Sync Processing AVEdge CableCover CDRS Class D Ripple Suppression ...

Page 4: ...ologie extension paires torsadées fonctionne avec les câbles paires torsadées blindées UTP ou non blindées STP Afin de s assurer de la compatibilité entre FCC Classe A et CE les câbles STP et les connecteurs STP sont nécessaires NOTES This unit was tested with shielded I O cables on the peripheral devices Shielded cables must be used to ensure compliance with FCC emissions limits For more informat...

Page 5: ...guide the character 0 is used for the number zero and O is the capital letter o Computer responses and directory paths that do not have variables are written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here ping xxx xxx xxx xxx t SOH R Data STX Command ETB ETX Selectable items such as menu names me...

Page 6: ......

Page 7: ... Copyright Information 10 Using the Command and Response Table 11 Symbol Definitions 11 Error Responses 13 EDID 13 DTP HD DA 4K Series EDID Memory Locations 14 Command and Response Table for SIS Commands 15 Product Configuration Software 20 Software Firmware Installation 20 Connecting to PCS 22 Device Discover Panel 22 TCP IP Panel 23 Offline Device Preview 24 Software Overview 25 Software Menu 25...

Page 8: ...Extron DTP HD DA 4K Series Contents viii ...

Page 9: ...ibute one HDMI input signal up to 330 feet 100 meters All models are fully High bandwidth Digital Content Protection HDCP compliant These distribution amplifiers support data rates up to 10 2 Gbps 3 4 Gbps per color with up to 12 bit deep color and use the EDID Minder feature for EDID management The automatic output compatibility correction feature scans each output device to ensure that the outpu...

Page 10: ...lossless audio formats Key Minder continuously verifies HDCP compliance Key Minder authenticates and maintains continuous HDCP encryption between input and output devices to enable simultaneous distribution of a single source signal to two or more displays EDID Minder automatically manages EDID communication between connected devices EDID Minder ensures that the source powers up properly and relia...

Page 11: ...S 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP 3 4 5 6 7 8 1 2 DTP HDBT OUTPUTS INPUT HDMI LOOP THRU REMOTE Tx Rx RS 232 G RESET DTP HDBT Tx Rx Tx Rx G RS 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP DTP HDBT DTP HDBT Tx Rx Tx Rx G RS 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP DTP HDBT Tx Rx Tx Rx G RS 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP DTP HDBT DTP HDBT AUDIO SIG OUT LINK SIG OUT LINK SIG OUT LINK SIG OUT LI...

Page 12: ...EMOTE Tx Rx RS 232 G RESET DTP HDBT OUT SIG LINK Tx Rx Tx Rx G RS 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP OUT SIG LINK DTP HDBT DTP HDBT OUT SIG LINK Tx Rx Tx Rx G RS 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP OUT SIG LINK DTP HDBT OUT SIG LINK Tx Rx Tx Rx G RS 232 IR Tx Rx Tx Rx G RS 232 IR OVER TP OUT SIG LINK DTP HDBT DTP HDBT AUDIO B A C I B D E F G H J K A C I B D E F G H J K H H A Power input G D...

Page 13: ...teur TP Ne pas respecter cette procédure pourrait endommager le point de connexion G DTP HDBaseT outputs Use STP cables to connect these 4 DA4 models or 8 DA8 models outputs to the inputs of a compatible receiver see TP Cable Recommendations and Termination for DTP Communication on page 7 for more wiring details ATTENTION Do not connect these outputs to a telecommunications or computer data networ...

Page 14: ... DTP HD DA4 Series INPUT OUTPUTS SIGNAL HDCP DTP DISTRIBUTION AMPLIFIER LOOP THRU 3 4 1 2 CONFIG DTP HD DA8 Series INPUT OUTPUTS SIGNAL HDCP DTP DISTRIBUTION AMPLIFIER LOOP THRU 3 4 5 6 7 8 1 2 A B F E D C A B F E D C Figure 5 DTP HD DA 4K Series Front Panel A Power status LED Lights green when power is applied to the unit B USB Config port Used for firmware updates SIS configuration and software ...

Page 15: ...ith DTP transmitters or receivers N utilisez pas le câble AV Skew Free UTP version améliorée UTP23SF d Extron ou le câble STP201 pour relier le appareil avec les émetteurs ou les récepteurs DTP Cable recommendations Extron recommends using the following practices to achieve full transmission distances up to 330 feet 100 meters and reduce transmission errors Use the following Extron XTP DTP 24 STP ...

Page 16: ... T568B at the other Tx and Rx pairs reversed is a crossover cable A cable wired the same at both ends is called a straight through cable because no pin pair assignments are swapped T568B T568A T568B T568B Straight through Cable for connection to a switch hub or router End 1 End 2 Pin Wire Color Pin Wire Color 1 white orange 1 white orange 2 orange 2 orange 3 white green 3 white green 4 blue 4 blue...

Page 17: ...P HD DA 4K Series for RS 232 Control LockIt HDMI Lacing Bracket Installation The Extron LockIt lacing brackets make it possible to simply and universally secure a standard HDMI cable to most HDMI devices To securely fasten an HDMI cable to a device 1 Plug the HDMI cable into the panel connector see 1 in the image at the right 2 Loosen the HDMI connection mounting screw from the panel enough to all...

Page 18: ...Rx and vice versa Host to Distribution Amplifer Communications SIS commands consist of strings one or more characters per command field No special characters are required to begin or end a command sequence Unless otherwise stated upper and lower case characters can be used interchangeably Most responses from the distribution amplifier end with a carriage return and a line feed CR LF which signal t...

Page 19: ...ble Figure 9 ASCII to Hex Conversion Table NOTE For commands and examples of computer or device responses used in this guide the character 0 is the number zero and O is the capital letter o Symbol Definitions CR LF carriage return with line feed or Soft carriage return no line feed Space E or W Escape key NOTE If unit does not support or recognize the entered commands nothing happens and no respon...

Page 20: ...DMI YUV 422 Full X1 HDCP output mode 0 Encrypt as required by input Continuous trials for HDMI sinks attempt for 10 seconds on DVI sinks then fail 1 Always encrypt Continuous trials for HDMI sinks attempt for 10 seconds on DVI sinks then fail 2 Encrypt as required by input Continuous trials for HDMI sinks and DVI sinks 3 Always encrypt Continuous trials for HDMI sinks and DVI sinks X1 DTP HDBaseT ...

Page 21: ...umber E10 Invalid command E13 Invalid value E24 Privilege violation E28 Bad filename File not found EDID User Assigned Mode In user assigned mode the user can select from 55 factory loaded EDID files each categorized by rate type PC or HDTV video format DVI or HDMI audio type 2 Ch or Multi Ch and native resolution The unit retains this setting after a power cycle Additionally two user loaded slots...

Page 22: ...15 1920x1200 60 Hz PC DVI n a EXN_DVI15_1920x1200_60 bin 50 1080i 60 Hz HDTV HDMI multi ch EXN_HDMI34_1080i60_MultiCh Audio bin 16 2048x1080 60 Hz PC DVI n a EXN_DVI16_2048x1080_60 bin 51 1080p 50 25 Hz HDTV HDMI multi ch EXN_HDMI35_1080p50_25_MultiCh Audio bin 17 800x600 60 Hz PC HDMI 2 ch EXN_HDMI1_800x600_60_2Ch Audio bin 52 1080p 50 Hz HDTV HDMI multi ch EXN_HDMI36_1080p50_MultiCh Audio bin 18...

Page 23: ...r loop out to 4 DTP HD DA4 models 0 8 or loop out to 8 DTP HD DA8 models X Status 0 Disabled off undetected 1 Enabled on detected HDMI embedded Audio Mute Audio mute single output EX X AFMT AfmtX X Audio mute output X only Audio mute all outputs EX AFMT AfmtX Query audio mute status EAFMT X X X Audio mute status of outputs 0 to 4 0 loop out for DA4 or 0 to 8 0 loop out for DA8 KEY X Output selecti...

Page 24: ...ypt as required by input Continuous trials for HDMI sinks attempt for 10 seconds on DVI sinks then fail 1 Always encrypt Continuous trials for HDMI sinks attempt for 10 seconds on DVI sinks then fail 2 Encrypt as required by input Continuous trials for HDMI sinks and DVI sinks 3 Always encrypt Continuous trials for HDMI sinks and DVI sinks Signal Status unsolicited Request all signal status ELS X ...

Page 25: ...D to file EEX filenameEDID EdidEX Export EDID from specified EDID table slot to filename X 1 66 Send File from unit to PC EfilenameSF File data 128 or 256 bytes Send from filename unit to connected PC KEY X EDID memory location See the DTP HD DA 4K Series EDID Memory Locations on page 14 X EDID data as 256 bytes of hex data text representation X Native resolution and refresh rate translated from h...

Page 26: ...t all ports EOX1 LRPT LrptOX1 Set all ports to pass through or Ethernet insertion KEY X Output selection 1 4 or loop out to 4 DTP HD DA4 models 1 8 or loop out to 8 DTP HD DA8 models X1 RS 232 insertion mode 0 RS 232 pass through default 1 Embedded RS 232 View Insertion Port Setup View output insert setting EOX LRPT X1 View port setting X 1 4 DA4 or 1 8 DA8 View all output insert port setting EOLR...

Page 27: ...cters including the hyphen Other Set verbose mode EX1 CV VrbX1 In modes 2 and 3 all view commands return the prefix and the value just as the set commands do Query verbose mode ECV X1 Query DTP mode EOHDBT X1 X1 X1 X1 This command returns the rear panel DTP HDBaseT switch status Request part number N n 60 1437 01 60 1438 01 60 1437 51 60 1438 51 DTP HD DA4 4K 230 DTP HD DA8 4K 230 DTP HD DA4 4K 33...

Page 28: ...install the PCS software NOTES Download the latest version of software and firmware of your product An Extron Insider account is required to download and use the firmware or software 1 Mouse over the Download tab at the top of the homepage see figure 10 Figure 10 Software Links on Download Screen 2 Click the appropriate link on the drop down list For software either click the Software link 2 or if...

Page 29: ...d if your device has a firmware update c If desired click Release Notes see figure 13 1 for more information about the firmware update d Click Download 2 The product download screen opens e Enter the required user information and click Download An executable exe file is downloaded to the PC Run this program to place the firmware on the PC for future use Make a note of the folder where the firmware...

Page 30: ...ly to the PC or to a LAN Devices are identified and sorted by model IP address device name or connection method 1 Connect the control PC to the device The Windows based PCS communicates with the device via the front panel configuration port with a standard USB C port 2 Open the Product Configuration Software program from the desktop shortcut The Extron PCS window opens to the Device Discovery pane...

Page 31: ...fault IP address is 192 168 254 254 3 In the Password field 3 enter the device password NOTE The factory configured passwords for all accounts on this device hae been set to the device serial number In the event of a complete system reset the passwords convert to the default which is extron 4 In the Port field 4 enter the port number or leave the field blank PCS scans for the port if blank TIP Sel...

Page 32: ...is is a view only mode The device cannot be configured in this view To open the device tab 1 From the Configuration File drop down list select New Configuration File see figure 16 Figure 16 Configuration File Drop Down List The New Configuration File dialog box opens see figure 17 Figure 17 New Configuration File Dialog Box 2 Select the desired device model from the Device Models list see figure 1...

Page 33: ...ation option The Software menu contains software configuration and information options Software Menu The Software menu see figure 19 contains options pertaining to PCS settings Figure 19 PCS Software Menu Show Expanded Device Tabs Selecting Show Expanded Device Tabs from the Software menu displays the device IP address or connection method in the Device tab Figure 20 Expanded Device Tab ...

Page 34: ...gs Tutorial Display a general overview of where to find features in the PCS framework 1 From the Software menu select Tutorial The Tutorial dialog box opens 2 Click the I Get It button to close the dialog box Extron PCS Help Open the PCS help file for general PCS operations From the Software menu select Extron PCS Help About Extron PCS Display information about the current PCS version 1 From the S...

Page 35: ...figure 24 The Device menu can be access by clicking the down arrow next to the device name from the Device tab see figure 20 on page 25 Figure 24 Device Menu Save Saves the current configuration to a configuration file If this is the first time the configuration is being saved the Save Configuration As dialog box opens Enter a name and save location for the configuration file Save As Saves the cur...

Page 36: ...evice Reset Device Open the Reset Device dialog box with selectable modes for resetting the connected device as well as the Unit Information also displayed in the Hardware Settings dialog box Update Firmware Open a submenu to upload firmware from the host device to the connected device or to multiple devices NOTE If necessary download new firmware from the Extron website see Software or Firmware I...

Page 37: ...s 192 168 254 254 4 Press the Enter key on the keyboard The DA checks if the device is password protected and performs one of the following If the device is not password protected the web page opens If the device is password protected enter a user name user or admin in the User Name field and the password in the Password field when prompted NOTE The factory configured passwords for all accounts on...

Page 38: ...us panel displays the status of all connected outputs Input Status Panel The read only Input Status panel displays the status of all connected inputs Device Info Panel The Device Info panel see figure 25 C displays information about the device with options to edit the device name and update firmware Device name To edit the device name click the Edit button in the Device Info panel Firmware update ...

Page 39: ...d PC Click Set Manually to set a desired time Configure This Device Panel The Configure This Device panel E enables you to download PCS which enables you to configure the device Click http www extron com download to open the Download page of the Extron website see Software or Firmware Installation on page 20 for more details Communication Settings Panel The Communication Settings panel F allows yo...

Page 40: ...P HD DA 4K series into a rack CAUTION Elevated operating ambient temperature If the equipment is installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consider installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by Extron Reduced air flow Install the...

Page 41: ...rack veillez à ce que le flux d air nécessaire pour un fonctionnement sécurisé de l équipement soit respecté Charge mécanique Installez l équipement en rack de manière à éviter toute situation dangereuse causée par le déséquilibre de la charge mécanique Surcharge électrique Lorsque vous connectez l équipement au circuit d alimentation observez la connexion de l équipement et étudiez les effets pos...

Page 42: ...South Tower 160 Jan Smuts Avenue Rosebank 2196 South Africa This Limited Warranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating conditions or if modifications were made to the product that were not authorized by Extron NOTE If a product is defective please call Extron and ask for an Application Engineer to receive an ...

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