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Web Interface Security

 

Premier Services Program (PSP) Tools: Security Overview

7

Web Interface Security

Users log in to the PSP tools through a secure web interface. The user has the option to encrypt the data 
transfer as well for the PSP connection session. The connection between the browser and the web server 
is secured through industry-standard procedures and protocols, as follows: 

1024-bit authentication and SSL or TLS.

 The level of communications encryption is negotiated with the 

client browser and supports up to 256-bit encryption. 

User ID and password.

 Passwords are stored (one-way-encryption) through a secure hash algorithm 

version 1 (SHA-1) hash so that they cannot be recovered as plain text even with direct database access. 

PSP Analytics Application Security

The PSP application is secured with a combination of internal policies and network security measures. 

Internal policies that safeguard the hosted application include the following: 

Strict rights management.

 Rights are restricted to only necessary services and qualified personnel. 

Limited physical access.

 The application servers are within locked cages and safeguarded by card-

key access. 

High Availability.

 All the functional components (data and services) have been deployed with full 

redundancy and failover capability. 

Database backups and archives.

 All data is backed up and archived regularly and securely. The 

backups include on-line short term disk-based backups for fast recovery as well as tape based 
backups for longer term and disaster recovery purposes. 

Network security measures include the following: 

Enterprise firewalls.

 High-end firewalls with strict policies to secure and maintain data and 

applications. 

Network address translation (NAT).

 NAT ensures that internal IP addresses are hidden and not 

routable from the outside. 

Hardened Applications.

 The PSP website has been hardened against malicious attack attempts 

includes techniques like cross site scripting (XSS) attacks, and SQL/JavaScript injection attacks. 

PSP Data Center Physical Security

The PSP Data Center is located inside a tier 1 telecommunications facility, secured as follows: 

Solid construction.

 The PSP Data Center can withstand high severity level natural or man-made 

disasters. 

Highly available and reliable network connectivity.

 Redundancy at every level ensures high 

availability of all the PSP application services. 

Continuous manned security.

 Professional security personnel are present 24x7. 

Restricted access.

 Use of key cards, keypad access, and biometrics, all under video surveillance, 

ensures that access is restricted to the correct personnel. 

Fire suppression.

 Zoned smoke detection and a fire suppression system protect against fire damage. 

Summary of Contents for SECURITY OVERVIEW 120350-00

Page 1: ...85 Monroe Street Santa Clara California 95051 888 257 3000 408 579 2800 http www extremenetworks com Premier Services Program PSP Tools Security Overview Software Version 3 0 Published May 2008 Part N...

Page 2: ...tworks Inc or its subsidiaries in the United States and other countries Other names and marks may be the property of their respective owners 2008 Extreme Networks Inc All Rights Reserved Specification...

Page 3: ...PSP Tools Security Overview 3 Contents Chapter 1 PSP Security Overview 5 PSP Software Appliance and Communications Strategy 6 Web Interface Security 7 PSP Analytics Application Security 7 PSP Data Ce...

Page 4: ...Premier Services Program PSP Tools Security Overview 4...

Page 5: ...he data is made available to users anytime and anywhere through a hosted web application that provides drill down analytics role specific dashboards customized reporting and sophisticated alerting Thi...

Page 6: ...n Standard AES encryption Communications through Customer s proxy server The PSP software appliance can communicate through an HTTP proxy server where the proxy authentication for Internet access is s...

Page 7: ...ith full redundancy and failover capability Database backups and archives All data is backed up and archived regularly and securely The backups include on line short term disk based backups for fast r...

Page 8: ...PSP Security Overview Premier Services Program PSP Tools Security Overview 8 Redundant power Uninterruptible power supply UPS batteries and diesel powered generators ensure against power failure...

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