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Troubleshooting guide
The Bluetooth speaker
will not switch on.
• The battery might be flat. Recharge the battery.
No sound from
the speaker when
an external device
is connected via
Bluetooth/NFC.
• Check the volume and play/pause status on both
the external device and speaker.
• Make sure that the Bluetooth/NFC connection is
functioning properly.
• Test the playback of the file on the Bluetooth device on
its own to make sure it works before connecting it to
the speaker.
• Try using another file. The file you are attempting to play
may be incompatible or damaged.
• Make sure that no other wireless devices are disrupting
the current Bluetooth connection.
No sound from
the external device
connected via
the 3.5 mm aux-in
socket.
• Check for sufficient volume level on the connected
device and the speaker. Check the play/pause button
on the connected device.
• Check that the cable connecting the device and
the speaker is undamaged and securely connected.
• Test the playback of the file on the device itself before
connecting it to the speaker.
• Try using another file. The file you are attempting to play
may be incompatible or damaged.
Resetting to
factory settings.
• If the above measures don’t solve the problem,
the speaker may need to be reset to its original factory
settings. Turn the speaker on and press [ - ] and [ + ]
simultaneously to initiate a factory reset.
Responsible disposal
This symbol indicates that this product should not be disposed of
with general household waste. This applies throughout the entire EU.
In order to prevent any harm to the environment or health hazards
caused by incorrect waste disposal, the product must be handed in
for recycling so that the material can be disposed of in a responsible
manner. When recycling your product, take it to your local collection
facility or contact the place of purchase. They will ensure that
the product is disposed of in an environmentally sound manner.
