Excelsior Balcony Barbie EBB 001, Instruction Manual

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5
Troubleshooting
If your Excelsior appliance develops a fault, please check the following table before making a call to
the Helpline.
Fault Probable Cause Action
The appliance is not working The appliance is not switched on Check the appliance is plugged in correctly
and switched on
Plug and lead are damaged If within Warranty period, return to place
of purchase for replacement
Fuse has blown If within Warranty period, return to place
of purchase for replacement
Power supply Check power supply
Internal wiring fault Call agent or qualified electrician
Appliance does not reach set
temperature Faulty thermostat Call agent or qualified electrician
Faulty element Call agent or qualified electrician
Appliance heats up but indicator light
does not come on Bulb has expired Call agent or qualified electrician
Power indicator light comes on but
appliance does not heat up Faulty element Call agent or qualified electrician
Faulty thermostat Call agent or qualified electrician
Thermostat set incorrectly Check thermostat
Appliance slow to heat up Cooking surface not clean Clean cooking surface
Faulty element Call agent or qualified electrician
Technical Specifications
Model Voltage Power Current
Cooking Surface
Dimensions
w x d (mm)
Dimensions
h x w x d (mm)
Weight
(kg)
EBB 001 220-240V 2200W 9.6A 520 x 330 185 x 523 x 439 21.5