www.excelsecu.com
8.
FAQ
8.1.
I have two gmail accounts, how many FIDO2 Pro+
Fingerprint Keys do I need to protect two gmail account.
Do I need 2 keys?
Answer
: You can use one FIDO2 Pro+ Fingerprint Key with multiple accounts, but that is not
recommended. Regardless of if you're protecting one gmail account, or two - you should
register multiple keys (if the service allows it). That way, if you lose your key, or it's damaged,
or it's stolen, you will still have a backup key ready to use.
8.2.
What should I do if I lost my FIDO2 Pro+ Fingerprint Key?
Answer
: Just go to the website your key already registered. On the 2-step verification tab or
similar tab, delete the device. Two FIDO2 Pro+ Fingerprint Key s are recommended, one for
normal use, the other for backup.
8.3.
Can I use my FIDO2 Pro+ Fingerprint Key on PC over
Bluetooth?
Answer:
Yes, if your PC has Bluetooth connection and the web service you want to login
