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035-00730R Rev. 1
In order for us to serve you better, include a written description of the fault and the name and
telephone number of a contact person who may be contacted for additional service related questions.
Any claims for units received with defects in material or workmanship must be reported to an
authorized Excelitas Canada Service Centre within 30 days from the original date of receipt and
returned within 30 days of reporting to a an authorized Excelitas Technologies Service Centre.
Excelitas Technologies will repair or replace these reported defects free of charge. The equipment
must be sent postage and carriage paid.
Package the equipment in its original shipping case or as appropriate to prevent damage during
transport.
In the case of damage caused by wear and tear, careless handling, neglect, by the use of force or in
the case of interventions and repairs not carried out by a Excelitas Technologies Authorized Service
Center, the warranty ceases to be valid. This warranty may not form the basis for any claims for
damages, in particular not for compensation of consequential damages. This warranty is not
transferable.
No warranty is extended to perishable items (if purchased separately or included in systems). These
may include, but are not limited to, fuses, air filters, optical filters, cables, light guides, light lines, LED
heads and light guide adapters.
Warning:
Apart from optical lenses there are no field serviceable parts within the equipment.
Opening the equipment main enclosure will void the warranty.