Thank you for using EXCEL Products
Please read the following requirements before installation
1: The cabinet must be the standard cabinet market in the outer box;
2: The thickness of the side panels on both sides of the cabinet must be 16 or 18mm;
3: Cabinet height recommended ≥650mm, (less than this size will affect daily use);
4: This manual is suitable for the installation of ordinary handle door, special door please
refer to the general door size and then adjust their own, or consult EXCEL customer
service hotline;
Note: If the cabinet failed to meet the requirements of any two, please do not install this
product, thank you.)
Thank you for using EXCEL products
Daily maintenance and maintenance of products
1. Keep the inside of the basket clean and regularly cleaning the water tray.
2. To avoid the liquid spilled into the rail to ensure the normal work and life of the guide
3. Avoid contact with acid and alkaline, soy sauce, salt etc. in the basket
Common faults and handling methods
No.
Common Problem
Cause Analysis
Solution
Unsmooth Pulling
Or Damping Failure
Rail damper is disabled
Guide spring is damaged
Rail lubricant is dry
Deformation of rails
Installation is not parallel
Pull basket installation error
There is a object in the slide
Replace the rail damper
Replace the guide spring
Add lubricant
Replace the rails
Adjust the rail mounting position
Adjust the basket position
Eliminate obstacles
Door Cannot
Shut Properly
Or Door Can’t Close
Rail is not installed correctly
Door assembly is not
installed correctly
Base deformation
Door deformation
Basket deformation
Load overweight
Basket door screw is loose
Adjust the rail mounting position
Adjust the door assembly position
Replace the base
Replace the door plate
Replace the basket
Adjust the provisions in the basket
Tighten the screws
Appear Spot or Foul Taste
Left unclean for long
period of time
Clean the basket and
water tray regulary
Hanging rail with pull
basket push and roll is
not smooth
Press the force button
as specified
Basket weight exceeded
Use the force button
Reposition your items in the basket
Pull the basket in order to
push the rotation guide
Rotary connection loose
Unwanted sound after long
period of use
Properly fasten the connections
Add lubricating oil to each
connecting part
