Service and support
This users manual has been carefully written by Ewent’s technical experts.
If you have problems installing or using the product, please fill out the support form at the website www.
ewent-online.com.
Warranty conditions
The two-year Ewent warranty applies to all Ewent products, unless mentioned otherwise before or during
the moment of purchase. After buying a second-hand Ewent product the remaining period of warranty is
measured from the moment of purchase by the product’s initial owner. Ewent warranty applies to all Ewent
products and parts, indissolubly connected or mounted to the product it concerns. Power supply adapters,
batteries, antennas and all other products not directly integrated in or connected to the main product or
products of which, without reasonable doubt, can be assumed that wear and tear during use will show a
different pattern than the main product, are not covered by the Ewent warranty. Products are not covered
by the Ewent warranty when exposed to incorrect/improper use, external influences or when opening the
service parts of the product by parties other than Ewent. Ewent may use refurbished materials for repair or
replacement of your defective product. Ewent cannot be held responsible for changes in network settings by
internet providers. We cannot guarantee that the Ewent networking product will keep working when settings
are changed by the internet providers. Ewent cannot guarantee the working of web services, apps and other
third party content that is available through Ewent products. Ewent products with an internal hard disk have a
limited warranty period of two years on the hard disk. Ewent could not be held responsible for any data lost.
Please make sure that if the product stores data on a hard drive or other memory source, you will make a copy
before you return the product for repair.
When my product gets defective
Should you encounter a product rendered defective for reasons other than described above: Please contact
your point of purchase for taking care of your defective product.
EW314X | 11-2014
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