16
Troubleshooting Flow Chart:
Problem
Possible Cause
Solution
1)
Flames not working correctly
Ribbons are statically connected to
glass.
Installation airflow restricted.
Blower clogged.
Slow fan.
Spray some anti
-
static spray beneath
the tray.
Check the correct aperture has been
adhered to when installing—
Recommended clearance is
100mm
.
Fan requires cleaning out.
Fan requires cleaning out. If problem
persists, replacement fan may be
required.
2)
Heater blowing cold
Possible installation gaps/Chimney not
adequately blocked off.
Fan clogged.
Faulty element.
Slow fan.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—
100mm
Heater fan requires cleaning out
Replace element
Check fan placement. If problem
persists replacement fan may be
required.
