EVOC EC3-1816CLD2NA, User Manual

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Appendix
EC3-1816CLD2NA - 41 -
5.2 Troubleshooting and Solutions
Common Fault Issues to be Checked
Unable to bootup
after powered on
8. Please make sure whether the power cord is well connected;
9. Please make sure whether the adopted power supply meets
the power requirement of the motherboard;
10.
Please check whether the CPU has been properly installed
and whether the CPU has been buckled properly;
11.
Remove and install the memory module again;
12. Replace the memory module;
13. Please clear the CMOS according to the Manual;
14. Please make sure whether there are peripheral cards
connected, and whether it is normal after removing the
peripheral cards;
BIOS Setup cannot
be saved
Please check whether the CMOS battery voltage is lower than
2.8V; if so, replace it with a new battery, set and save the BIOS
Setup again.
No bootable device
can be found
4. Please make sure the power cable or data cable of the HDD is
connected properly;
5. Please check whether there is physical damage to the HDD;
6. Please make sure operating system has been normally
installed in the HDD.
Blue screen or
computer crush
occurred when
entering system
4. Please check whether the memory module or the peripheral
card is loose;
5. Try to remove the newly installed hardware, uninstall the
driver or software;
6. Try to replace the memory module.
Slow to enter
operating system
1. Please check whether there are bad tracks on the hard
disk by third party software;
2. Please make sure the remaining space on the system
partition is enough;
3. Please check whether the CPU fan is operating