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2551868A
WARRANTY
The warranty has value if good practice has been strictly observed during installation and in use.
Evinox Energy is not liable for equipment breakdown and damage to persons and objects caused by:
•
Transportation damage
•
Installation in which the instructions and good practice were not complied with
•
Improper use of the device, abnormal use conditions, tampering by unauthorised personnel or
inadequate maintenance; corrosion and/or sludge accumulation; lack of electrical energy;
absence of suitable drainage; exceeding operating limits, electrical and water system faults
•
Frost damage
•
Wear due to normal use
•
Malfunctioning of system controls and or safety systems
•
Corrosion due to oxygenation poor water quality or roaming currents
•
The pump being run against a closed system.
From commissioning, ModuSat® XR appliances have a warranty against all manufacturing faults and
material defects for a period of:
•
5 years for the stainless-steel plate heat exchangers
•
2 years for parts and labour Note: -
Where Evinox Energy do not carry out the commissioning or
have no “developer agreement” in place the two-year warranty will cover parts only with no
labour cover)
The ModuSat® warranty will always start from the commissioning date providing this date is within
six months of the date of invoice to allow for project completion. If the ModuSat® XR is
commissioned outside the 6-month extension date, the warranty will reduce accordingly.
This warranty is strictly limited to the supply, free of charge, of parts acknowledged as being
defective after inspection by our technical department. Any costs arising from this inspection will be
charged if the part is deemed not to be defective. The defective parts must be returned otherwise
the replacement part will be charged for.
Failure to comply with the relevant installation requirements of the Building Regulations, Local
Water Byelaws and Building Standards will invalidate any warranty claim.
The ModuSat® must be fitted with the ModuSat® Flushing by-pass isolation valve kit for ease of
servicing and undertaking warranty work. Warranty calls that include draining the system will be
chargeable if isolation valves have not been fitted.
It is imperative that the level of corrosion protector within the system is kept within industry
guidelines at all times. Special attention should be given to ensure that, after any decoration or
building works where radiators might be removed, the system is replenished with chemicals. Non-
use of inhibitor will invalidate the warranty.
We will record details of the unit and commence the warranty when we commission the ModuSat®
units.
Any warranty claims that are a result of user error, poor installation or lack of servicing will be
chargeable. Please note that all replacement parts provided under warranty are subject to factory
inspection to determine cause of failure. Replacement parts are chargeable until passed as faulty by
Evinox Energy, when a credit will be provided. Any parts that have failed as a result of poor servicing
or misuse will not be covered by our warranty.
