Troubleshooting
Problem
Resolution
The Display is turned on, but
the motor won't start (throttle
or pedal-assist)
The Display shows error code 8
1. Check motor plug at rear stay. Unplug
once and plug back in (Align arrows!
Needs some force!)
2. Take the bike to your retailer for further
checks.
The Battery is charged but the
display won't turn on
1. Check plug going from display to frame
harness
2. If possible measure voltage at the
battery socket (left and right pin). If no
voltage can be measured, take the
battery to your retailer.
The Charger is plugged in, but
LED stays green
Try to use another charger, otherwise it might
be a battery fuse fault, please take the
battery to your retailer
The Display is turned on, but
the motor won't start (throttle
or pedal-assist)
The Display shows error code 4
Check the throttle lever – it might be jammed
or otherwise engaged.
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