EVELINE MAX II warranty conditions
1. EV Expert, s.r.o. (hereinafter "EV Expert") has developed a highly reliable device for charging electric vehicles,
called EVELINE MAX II, which is designed to withstand normal operating conditions when used in accordance with
the operating manual (the “Manual”) supplied by EV Expert.
2. The EV Expert Limited Warranty (“Limited Warranty”) covers defects in workmanship and EVELINE MAX II
material (“Defective Product”) for a period of two (2) years (“Warranty Period”) from the date of original
purchase of the Product.
3. The Limited Warranty does not apply and EV Expert assumes no responsibility for any defect or damage to any
EVELINE MAX II that has been:
a. misused, neglected, altered, or otherwise damaged, either internally or externally,
b. improperly operated, manipulated, or used, including use under conditions for which the product was not
designed or used in an unsuitable environment or used in a manner inconsistent with EV Expert's
installation and operating manual or applicable laws and regulations
c. exposed to fire, water, corrosion, biological attack, or input voltage that creates operating conditions
above the maximum or minimum limits specified in the EV Expert technical specifications, including
high input voltage from generators or lightning strikes,
d. exposed to accidental or consequential damage caused by defects in other components of the electrical
system,
e. if the original identification mark (including the trademark or serial number) of such EVELINE MAX II has
been contaminated, altered, or removed.
4. The limited warranty does not cover costs associated with troubleshooting the customer's electrical systems. The
limited warranty does not exceed the original costs of EV Expert.
5. During the warranty period, EV Expert will, at its sole discretion, repair or replace a defective product free of
charge, provided that EV Expert inspects the existence of a defect covered by the limited warranty.
6. EV Expert will use new and/or repaired parts at its discretion when repairing or replacing a defective product. EV
Expert reserves the right to use parts or products of original or improved design when repairing or replacing a
defective product.
7. If EV Expert repairs or replaces a defective product, the limited warranty will continue on the repaired or
replacement product for the remainder of the original warranty period or ninety (90) days from the date of
return of the repaired or replacement product by EV Expert, whichever is later.
8. The limited warranty covers only parts and labor required to repair a defective product.
9. The Limited Warranty covers the cost of shipping a repaired or replacement product from EV Expert through a
carrier selected by EV Expert to locations within the European Union, but not to locations outside the European
Union. The limited warranty does not cover damage during transport or damage caused by improper handling by
the carrier. The carrier is responsible for such damages.
Procedure for applying the warranty conditions
1. To obtain repair or replacement under the limited warranty, the customer must follow a certified Return
Merchandise Authorization process.
2. All defective products must be returned with a Return Merchandise Authorization Number (RMAN), which the
customer must request from EV Expert.
EV Expert s.r.o. |
| www.evexpert.eu
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