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HOMEDEPOT.COM
Please contact 1-844-241-5521 for further assistance.
Troubleshooting
Problem
Possible Cause
Corrective Action
The pump does not start or run.
1. A fuse is blown.
2. The line voltage is low.
3. The motor is defective.
4. The impeller does not turn.
1. If blown, replace with a fuse of proper
size.
2. If voltage is under the recommended
minimum, check the size of the wiring
from the main switch on property. If OK,
contact the power company.
3. Replace the pump.
4. If the impeller does not turn, remove the
lower base plate. Locate the source of the
binding.
The pump operates but delivers little or no
water.
1. Something is caught in the impeller.
2. The garden hose diameter is too small
or the discharge line is too long.
3. A check valve is installed without a vent
hole.
4. There is air lock in the pump.
5. There are coils or bends in the hose.
1. Clean out the impeller.
2. Use a larger diameter garden hose or 1 in.
flexible pipe. Eliminate any excess hose.
Short hoses work best.
3. Drill a 1/16 in. - 1/8 in. (1.6-3.2mm) dia.
hole between the pump discharge and
check valve.
4. Turn off the pump for a few seconds,
clean out the anti-airlock hole and restart
the pump.
5. Straighten the hose.