2
Everbilt Utility Pump Troubleshooting Guide
Safety Warnings
All electrical work should be performed by a licensed electrician.
WARNING: Risk of electrical shock.
Disconnect power to the pump before servicing. Do not handle the
pump with wet hands or when standing on a wet or damp surface.
WARNING: Risk of fire or explosion.
Pump water only with this pump. Do not use this pump in the presence
of flammable or explosive vapors.
CAUTION: Motors run hot.
Do not touch the motor housing during operation.
Utility Sink Pump - LTS250A, SBA025HPACK
Problem 1: Pump does not run when water flows in from the sink.
Possible Causes
Corrective Action
1. The pump is not plugged in.
1. Make sure the plug is connected.
2. The circuit breaker has tripped.
2. Reset the circuit breaker by switching the breaker to the "ON" position.
3. The pump impeller is stuck.
3. Unplug the pump. To clear the impeller, Refer to "Maintenance" in the
owner's manual.
4. The sink stopper is in the drain.
4. Remove the stopper.
5. Not enough water to activate the pump.
5. Keep water running until the pump turns on.
6. Diaphragm switch has failed.
6. Refer to the owner's manual and verify the installation is correct on the
discharge side. Contact customer support for next steps.
Problem 2: Pump runs but does not empty sink.
Possible Causes
Corrective Action
1. The drain is clogged.
1. Clear the drain screen.
2. The discharge line is clogged.
2. Unplug the pump, open and clear the discharge line.
3. The check valve is installed incorrectly.
3. Make sure the flow arrow on the check valve points away from the
pump.
Problem 3: Pump cycles ON and OFF when there is no water in the sink.
Possible Causes
Corrective Action
1. The check valve is not installed.
1. Unplug the pump. Refer to the "Installation" section of the owner's
manual to install the check valve properly.
2. The check valve is jammed.
2. Unplug the pump. Open the discharge line and clean the check valve.
Problem 4: Pump cycles ON and OFF when the sink is full.
Possible Causes
Corrective Action
1. The shut-off valve is not installed.
1. Unplug the pump. Refer to the "Installation" section of the owner's
manual to install the shut-off valve.
2. The shut-off valve is out of adjustment.
2. Refer to "Adjusting the Flow" section of the owner's manual to correctly
adjust the shut-off valve.
Summary of Contents for 1000026647
Page 6: ......