Problem
Possible Cause
Solution
The unit doesn't operate
Has the power cord been
disconnected?
Plug the power cord into the
outlet.
Is the tank full indication
lamp blinking? (The tank is
full or in a wrong position.)
Empty the water in the
drainage tank and then
reposition the tank.
Is the temperature of the
room above 35
℃
or below
5
℃
?
The protection device is
activated and the unit
cannot be started.
The dehumidifying
function doesn't work
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the dehumidifier".
Is the intake duct or
discharge duct obstructed?
Remove the obstruction
from the discharge duct or
intake duct.
No air is discharged
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the dehumidifier".
Operation is noisy
Is the unit tilted or
unsteady?
Move the unit to a stable,
sturdy location.
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the dehumidifier".
SUPPORT AND TECHNICAL ADVICE
North Shore City, Auckland, New Zealand
Monday
– Friday 8am-5pm
Phone: 0800 232 633
TECHNICAL SPECIFICATION
Model No:
TWDH200
Supply:
220-240VAC 50Hz
Wattage:
390W
Trouble Shooting
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase.