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In case of persistent error at EW OBU, you are obliged to procure an alternative solution for
toll payment/collection in specific toll domain (e.g. route ticket, credit card, cash,
replacement OBU...). For more information contact Eurowag Customer Care.
The LED indication (LED status light) is located on the left side of the EW OBU.
LED colour
Display message
Meaning
Driver action
No light
No message
EW OBU in Offline /
Sleep mode or its
battery is depleted.
You should STOP in a safe location! Check power
supply or reconnect the charging cable.
Green
Active
Toll collection inside
the toll domain is in
progress and OK.
You can continue driving inside the toll domain.
Orange
Inactive
EW OBU is not
activated in this toll
domain. EW OBU can
be used for telematic
services only. Toll is
not collected by EW
OBU.
You can continue driving if you do not use EW
OBU for toll collection. If you use EW OBU for toll
collection, you should STOP in a safe location and
contact Eurowag Customer Care.
Red
blinking
...searching for
GPS...
GPS signal is lost for a
short time. Depending
on your location (e.g.
in a tunnel) the GPS
signal could be weak.
You can continue driving, but you should
NOT
leave
the current toll domain or enter new toll
roads. If you are not driving on a toll road with toll
gantries, you should STOP under the open sky and
check to make sure the EW OBU is not covered
and that it is installed correctly.
Unstable
connection to
server
The EW OBU has no
connection to the
server for a short time.
You can continue driving, but you should
NOT
leave
the current toll domain or enter a new toll
road.
OBU not
properly placed!
The EW OBU is not in
the correct vertical
position.
You should check the user manual (see
) or contact Eurowag Customer Care.
Low battery
EW OBU battery is
getting low.
Connect charging cable to power the EW OBU.
Red
Blocked
Toll domain is blocked. You should STOP in a safe location and contact
Eurowag Customer Care if you want to use EW
OBU for toll collection.
EW OBU is not
personalized and
waiting for
Please Contact Eurowag Customer Care.
