17
Manufacturer Guarantee
This warranty is provided in Australia by Glen Dimplex Australia Pty Limited ABN 69 118
275 460
(Phone number 1300 556 816)
and in New Zealand by Glen Dimplex New
Zealand Limited NZBN 9429000069823
(Phone number 09 274 8265)
in respect of the
Euromaid
product.
1. Euromaid Express Warranty
Subject to the exclusions below, we warrant that the product will not have any electrical or
mechanical breakdowns within:
a) In the case of
Euromaid
products used for personal, domestic or household
purposes, a period of
2 years
from the date the product is purchased as a brand-
new product from a retailer located in Australia / New Zealand.
b) In the case of
Euromaid
products used for purposes other than personal, domestic
or household purposes (including business or commercial use), a period of 90
days from the date the product is purchased as a brand-new product from a retailer
located in Australia / New Zealand.
Euromaid
products are designed and intended
for domestic use only; and
c) All warranty repairs must be carried out by Glen Dimplex or their nominated service
agent.
Note: warranty periods detailed above may vary in line with agreements with select
retail and builder partners and may differ between Australia and New Zealand.
The benefits conferred by this express warranty are in addition to the Consumer
Guarantees referred to in section 3 and any other statutory rights you may have under the
Australian / New Zealand Consumer Law and/or other applicable laws.
2. Warranty exclusions
This express warranty does not apply where:
a) The product has been installed, used or operated otherwise than in accordance
with the product manual or other similar documentation provided to you with the
product;
b) The product requires repairs due to damage resulting from accident, misuse,
incorrect installation, insect or vermin infestation, improper liquid spillage, cleaning
or maintenance, unauthorised modification, use on an incorrect voltage, power
surges and dips, voltage supply problems, tampering or unauthorised repairs
by any persons, use of defective or incompatible accessories or exposure to
abnormally corrosive conditions, events independent of human control which
occurred after the goods left the control of Glen Dimplex;
c) The repair relates to the replacement of consumable parts such as fuses and bulbs
or any other parts of the product which require routine replacement;
d) You are unable to provide us with reasonable proof of purchase for the product;
