Technical Data
The data set forth in this document are general in nature and for information purposes only.
For performance data and operating limitations,reference must be made to the approved flight manual and all appropriate documents.
130 B4 09.101.01 E
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EUROCOPTER-2009
Classic Support
The classical support consists of a comprehensive Initial Provisioning package to sustain aircraft operation.
This package includes Spare Parts, Tools, Test Equipment, etc..
The required level of operational availability determines the quantity and therefore the investment required.
With this support package the Customer bears the responsibility to monitor their repair; manage
obsolescence and to procure the right mix and quantity of components and spare parts.
Standard Exchange
The Standard Exchange consists in replacing a defective part with a serviceable and interchangeable part
within 48 hours subject to availability. This service is available for equipment, blades and dynamic
components.
Repair with Guaranteed TAT
EUROCOPTER
offers for some components a repair with commitment on guaranteed TAT. When this lead
time is exceeded for the repair,
EUROCOPTER
provides the customer with a standard part exchange
delivery at the same price as agreed for the repair.
Guaranteed DMC
The Guaranteed DMC services offers guaranteed repair and overhaul TATs as well as guaranteed prices.
This addition to the classical repair and overhaul enables the customer to best size its inventory. Price for
this service is calculated per flight hour, thus enabling the customer to spread and predict both his scheduled
as unscheduled maintenance expenses. The guaranteed DMC service is available for dynamic components,
blades and basic equipment
Unscheduled Maintenance Insurance Plan (UMIP)
With the UMIP,
EUROCOPTER
gives the customer the option to secure unscheduled maintenance costs
while remaining responsible for the scheduled events (overhaul, life limited part replacement). Price for this
service is calculated per flight hour.
The UMIP service includes component unscheduled repairs and guaranteed parts replacement within 24H
through Standard Exchange based on a dedicated inventory. This service is available for dynamic
components, blades and basic equipment
Parts By the Hour (PBH)
The Parts by the Hour (PBH) service is a comprehensive program that offers and balances at the same time
guaranteed maintenance costs, reduced inventory and minimized helicopter downtime. This service is
intended for Customers looking for total cost control and high level of aircraft readiness. Price for this service
is calculated per flight hour.
The PBH service includes component unscheduled repairs component overhauls as well as Life Limited part
replacement. Parts replacement is guaranteed within 24H through Standard Exchange based on a dedicated
inventory. This service is available for dynamic components, blades and basic equipment.
Price charge is defined per flight hour.
