User’s Manual
EVD-16/400A16MN
-70-
www.eurovideo-cctv.com
Q & A
1.
Q : The message “ Can’t display the page” is shown and failed to connect to DVR , though input the
IP address or domain name on the internet explorer window.
A : 1) DVR is out of work or 2) a problem on the network connection. Please check the DVR is
working properly and , if it does, check the connection both DVR and PC .
2.
Q : Can’t download the ActiveX Control.
A : It does if “Windows XP Service Pack 2” is installed on the PC. Remove “service pack 2” on the
menu , “program add & removal” on the control panel. Or, refer to Appendix 3.
3.
Q : The client program is terminated with the message “Unsupported OS version !”
A : The client program is working on the Window XP , 2000. Doesn’t support Win.98, 98SE, ME.
4.
Q : Log-In box repeats appearing
A : It appears repeatedly when Client ID & Password is input wrong. Please check the exact ID &
PW memorized on the DVR.
5
.Q : Can’t change “Draw mode” on the menu, Local setup.
A : It doesn’t allow the change during the live monitoring and playback. If it required, please stop
the live monitoring or playback. Then, you can change the “Draw mode”.
6.
Q : Where is the saved file located ?
A : It locates at “C:\GDVR Client\Saved”. The file can be played with Image viewer.
7.
Q :
There is no response after pushing the OSD button.
A : OSD is showing several status during playback. If the detail items is not specified on the “Local
Setup”, there is no response even if pushing the OSD button during playback. Try it after
selecting required OSD menu on the Local Set-up .
