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Trouble Shooting Guide

Warning: 

Electric Shock Hazard

Disconnect electrical supply before servicing or cleaning the unit.  Failure to do so could
result in electrical shock or personal injury.

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

Cleaner won't start

1.  Unplugged at wall outlet.
2. Tripped circuit

breaker/blown fuse

1.  Plug in firmly, push

On/Off switch to On.

2.  Reset circuit breaker or

replace fuse.

Vacuum stops

1. Motor overheating

1.  Let vacuum cool off.
2. Change bag.

Poor job of dirt pick-

up

1.  Full or clogged dust bag.
2.  Dirty air input filter.
3.  Wrong pile height setting.
4.  Open suction control.
5.  Hole in hose.
6.  Canister hood open.

1. Change bag.
2. Clean filter.
3. Adjust setting.
4. Adjust control.
5. Replace hose.
6.  Close and latch hood.

Performance indicator

is Red

1.  Full or clogged dust bag.

1. Change bag.

Cleaner picks up

moveable rugs

1.  Wrong pile height setting.
2.  Suction too strong.

1. Adjust setting.
2.  Open suction control.

Cord won't rewind

1.  Dirty power cord.
2. Cord jammed.

1.  Clean power cord with

damp cloth.

2.  Pull out cord and rewind.

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Summary of Contents for TRUE HEPA SHARK PLUS EP238

Page 1: ...Model EP238 Use and Care Instructions For information or assistance call 800 798 7398 USA EURO PRO Operating LLC Canada EURO PRO Operating LLC 21 Lawrence Paquette Industrial Dr 4400 Bois Franc Champ...

Page 2: ...thing that may reduce airflow 10 Keep hair loose clothing fingers and all parts of body away from openings and moving parts 11 Do not pick up hot coals cigarette butts matches or any hot smoking or bu...

Page 3: ...icator 5 Cord rewind button 6 On Off button 7 Rear air output Hepa filter cover 8 Air output Hepa filter 9 Strap hook up holes 10 Tube handle 11 Air input filters 12 Flexible hose 14 Telescopic tube 1...

Page 4: ...3...

Page 5: ...y be used with the extension tubes 14 to reach further away Attach the deluxe turbo brush floor attachment 23 to the end of the telescopic tube 14 See fig 3 Now you may plug the vacuum into the wall o...

Page 6: ...bag See fig 8 Close the bag compartment cover 1 Warning To reduce the risk of electric shock the power cord must be disconnected before changing the bag or filter or performing maintenance trouble sh...

Page 7: ...e sure that the filter is completely dry before you put it back into the vacuum cleaner See fig 10 Fig 10 Fig 9 6 Cleaning the Deluxe Turbo Brush Fig 11 Flap Open Attaching the Shoulder Strap Use the...

Page 8: ...e at Tel 800 798 7398 Monday to Friday 9 00 A M to 5 P M Eastern Standard Time or visit our website www sharkvac com Fig 13 The motor protection input filter 11 should be changed once or twice a year...

Page 9: ...overheating 1 Let vacuum cool off 2 Change bag Poor job of dirt pick up 1 Full or clogged dust bag 2 Dirty air input filter 3 Wrong pile height setting 4 Open suction control 5 Hole in hose 6 Caniste...

Page 10: ...imited to the specific obligations expressly assumed by it under the terms of the limited warranty In no event is EURO PRO Operating LLC liable for incidental or consequential damages of any nature wh...

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