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11
Problem solving
Make sure vacuum cleaner is off and charging plug is unplugged.
This vacuum cleaner has a special thermostat that protects the vacuum cleaner in case of motor
overheating.
If the vacuum suddenly shuts off
, proceed as follows: 1) Check the vacuum for a
possible source of overheating such as a full dust cup, blocked wand or clogged filters. If these
conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.
2) After the
30 minute
period, press the power button. If the vacuum still does not work, call the
Eureka Customer Service HELPLINE.
N O T I C E : Thermal cut-off
Problem
Solution
Motor will not start
• Make sure cleaner is fully powered.
• Push charger securely into electrical outlet, try another
outlet or check circuit breaker.
• See detailed "thermal cut-off" instructions above.
Charging indicator lights
are not lit while charging
• Make sure charger is securely inserted into electrical outlet.
• Make sure charging plug is securely inserted into handle.
• Indicator lights stop blinking when fully charged.
Not enough
suction power
• Empty dust cup and clean or change filters. See page 9 for
maintenance instructions.
• Make sure cleaner is fully powered. Charge battery.
• Remove clogs that restrict the airflow.
Not enough
running time
• Make sure cleaner is fully powered.
• Charge battery for 4 hours before using.
Brushroll will not turn
• Check brushroll for debris. See page 9 for maintenance instructions.
Motorized pet tool
will not turn
(select models)
• Check motorized pet tool (select models) for debris.
• Make sure cleaner is fully powered.
!
to preserve natural resources, please recycle or dispose of expired battery
pack properly.
This product contains a lithium-ion battery. It must be disposed
of properly. Local laws may prohibit disposal of lithium-ion batteries in ordinary
trash. Consult your local waste authority for information regarding available
recycling and/or disposal options.
Discarding the vacuum and battery pack
Before you discard this vacuum, dispose of battery in an environmentally safe
manner. Do not discard battery with your regular household trash.
!
Important battery disposal information.
To find a disposal location nearest you, call 1-800-822-8837.
Li-ion
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