WARRANTY
The goods are warranted against defects arising from faulty
design, workmanship and materials for a period of 12 months
from the date of installation or 15 months from date of sale
whichever is earlier, subject to the following conditions.
1. The Customer will notify the Company in writing promptly
of any defects noticed and give the Company or its
authorised agent adequate opportunity to inspect, test and
remedy them for which the Customer will deposit the goods
if so required by the Company, with the Company’s office/
service centre along with original invoice, in the city where
they are sold.
2. Inspection and Test Report by the Company’s office/service
centre will be final and binding under the Warranty for
determining defects, repairs/alterations required or carried
out or certifying working of the goods thereafter.
3. The Company or its authorised agent will be entitled to
retain any defective part replaced under the Warranty.
4. Notwithstanding anything to the contrary contained in or
implied by this Warranty :
(a) The Company’s liability under this Warranty shall be
limited to the first sale of the goods by the Company to
the Customer and will not apply or extend to any
secondary or subsequent sale of goods by the
Customer.
(b) The Company’s liability under this Warranty shall be
limited only to defects in the goods which occur under
the conditions of normal operation of the goods and
their proper and prescribed use. This Warranty does
not cover or extend to defects which are determined by
the Company or its authorised agents as occurring or
resulting from or attributable to negligence, abuse,
misuse, faulty care, operation or maintenance or repairs,
alterations to the goods or any part thereof by others
of the use of the goods on electrical supply for which
they are not designed or damage caused by lightning or
other electrical disturbances or interruptions.
(c) The Company’s liability under this Warranty shall
remain valid only if, the goods are duly installed by the
Company or its authorised agent at the location
specified in the Invoice or where the installation is at a
place other than specified in the Invoice such
installation is undertaken by the Company or its
authorised agent or franchisee.
(d) Consumable item like Candle which is subject to normal
wear and tear in the course of use is not covered by this
Warranty.
(e) The Customer will have no claim against the Company,
its employees and its authorised agents or franchisees
under or pursuant to this Warranty in respect of death
or injury to the Customer or any other person or loss or
damage to any property caused by or due to equipment
failure, breakdown or accident, fire or operation or
utilisation of the goods other than in accordance with
User Guide or by or due to any other cause or
circumstance beyond the control of the Company.
(f) The Company’s liability under this Warranty shall in no
event and under no circumstances exceed the price paid
by the Customer to the Company for the goods stated
in the Invoice.
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