5-2
Proprietary to EU3C Company Limited Reserved
Tracker GT100 User Guide
Frequently Asked Questions
I
cannot
dial
in
to
get
the
device
location.
You need to either enable dial in from anyone or numbers from the contact list using the Tracker Tool program.
I
cannot
use
Park
function.
Make sure the Park feature is enabled.
Help/Assistance
key
doesn't
work.
Make sure Help function is enabled and the help preset phone numbers are entered correctly in the contact list.
I
cannot
dial
in
the
device
and
use
it
as
a
phone.
Make sure the Direct Call feature is enabled.
How
can
I
use
the
Track
logging
feature.
Make sure the track logging feature is enabled.
I
cannot
monitor
the
Tracker.
Make sure the call in feature is disaled and the surveillance feature is enabled.
I
cannot
use
the
Call
in
/
Surveillance
functions.
These two functions cannot be used at the same time. Please check to see the configuration is set properly.
#1,
#2,
and
#3
keys
are
remain
lit
after
power
on.
This means the SIM card was not installed or was not installed correctly. Re-install the SIM card and ensure that it is in
place correctly.