27
Before calling for service
Hints for troubleshooting
Review the charts on the following pages may make you be free of calling for service.
Problem
Dishwasher doesn’t start.
Water not pumped from the
diswasher.
Suds in the tub.
Stained tub interior.
White film on inside surface.
There are rust stains on
cutlery.
Knocking noise in the
diswasher.
Rattling noise in the
diswasher.
Other sounds.
Possible causes
Fuse blown, or the circuit
breaker acted.
Power supply is not turned
on.
Error code E1: Water pressure
is low.
Door of dishwasher
not properly closed.
Kink in drain hose.
Filter clogged.
Kitchen sink clogged.
Improper detergent.
Spilled rinse-aid.
Detergent with colourant
was used.
Hard water minerals.
Dishware not suitable for
dishwasher.
A programme was not run
after dishwasher salt was
added. Traces of salt have
gotten into the wash cycle.
The lid of the water softer
is loose
A sp ray arm is knocking
against an item in a basket.
Utensils are not secure in the
baskets or something small
has dropped into the basket.
Some audible sounds are
normal.
What to do
Replace fuse or reset circuit breaker. Remove any other
appliances sharing the same circuit with the
dishwasher.
Make sure the dishwasher is turned on and the door is
closed securely.
Make sure the power cord is properly plugged into the
wall socket.
Check that the water supply is connected properly and
the water is turned on.
Make sure to close the door properly.
Check the drain hose.
Check the filter assembly (see page 24).
Check the kitchen sink to make sure it is draining well.
Use only the special dishwasher detergent to avoid
suds. If this occurs, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close
and latch the dishwasher, then Start the "soak" wash
cycle.
Always wipe up rinse-aid spills immediately.
Make sure that the detergent is the one without
colorant.
Clean the interior, use a damp sponge with
dishwasher detergent. Adjust the water softener to a
higher setting.
Clean only dishwasher proof dishware in the
dishwasher.
Always run the rinse wash programme after adding
dishwasher salt.
Check if the lid of the water softener is properly closed.
Ensure that the spray arm can move freely and is not
obstructed by dishware.
Ensure that everything is secured in the dishwasher/
silverware basket.
Sounds from the pump / rinsing sounds; detergent
dispenser opening.
Technical
problems
General
problems
Noise
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