14
Troubleshooting
Issue
Solution
Outlet is
unresponsive
to remote
commands.
Replace the remote batteries with new 12V (23A) batteries. Low
battery power may decrease readable wireless remote range.
Make sure the outlet and device are properly connected
and powered on.
Make sure that the outlet is placed in an area with proper
air circulation to avoid overheating.
Make sure the maximum load current of 10A (~1200W)
isn’t being exceeded. If so, unplug the device from
the outlet immediately.
If the outlet is still unresponsive, refer to the
Resetting
(page 12)
and
Reprogramming
(page 10) sections in the manual.
