etectRx Patient Manual – DRAFT NOTE: This is a word doc used to build content only. The User
Manual will be laid out using a publishing program, so please do not focus reviews on numbering /
indents / etc.
12
Note that if Reader battery is fully charged it will not sync with the Charger Pad. If you are
using the phone App, you can check battery level of Reader. If Reader is not charging while
on Charger Pad first ensure charger is plugged in, then adjust Reader position on pad until
pad blue light comes on. If problems persist, call dispensing pharmacy.
7.6.
App loses connection with Reader and is unable to reconnect
•
Confirm BT on phone is on.
•
Ensure Reader and Phone are within 10 feet of each other.
•
Ensure Reader is turned on (Flashing Blue or Flashing Green light).
•
Go to settings on phone, access BT, and forget device. Ensure BT is on.
•
Shutdown and then restart App.
•
If still not successful, restart phone and Reader, then start App.
•
If still unsuccessful, call dispensing pharmacy.
7.7.
Ingestion was not detected
If using the App, follow instructions to add an ingestion manually. If not using the App, do
nothing. If issue persists, call your dispensing pharmacy.
7.8.
Ingestion detected when ID-Capsule was not taken
Call your dispensing pharmacy.
7.9.
Reader light remains Orange
Do NOT ingest an ID-Capsule if the Reader displays an Orange light. Charge your Reader per
the instructions until a Green Light is observed. If the light is still Orange after 30 minutes,
the Reader can be restarted by holding the power button down for TBD seconds to turn off
and then holding the power button down for 2 seconds to turn back on. If the light is still
Orange after 8 hours of charging and the reboot does not address, call your dispensing
pharmacy.
7.10.
Reader Error ###
TBD
7.11.
App Error ###
TBD
7.12.
Other Messages
8.
Warranty, Useful Life, and Shelf-Life
This product has a shelf life of 18 months from date of manufacture and a service life of 12
months from patient initial use.
9.
Technical Information