ETAS
Troubleshooting Problems
ES411.1 - User Guide
61
7
Troubleshooting Problems
This chapter contains information on the following topics:
• “LED Displays” on page 61
• “Troubleshooting ES411.1 Problems” on page 61
• “Problems and Solutions” on page 63
7.1
LED Displays
Please observe the LEDs which provide information on the functions of the
interface and the ES411.1 (see the chapter “LED” on page 19) to be able to
judge the operational state of the ES411.1 as well as troubleshooting mea
-
sures.
7.2
Troubleshooting ES411.1 Problems
The following table lists some of the possible problems with a remedy.
If you have any further questions, please contact our Customer Support (see
chapter 11 on page 107).
Problem
Diagnostic Questions
Possible Solutions
The application
program cannot
find any ES400
modules.
Are all modules’ LEDs flash
-
ing green?
Check that the function for automatic
change to energy saving mode on your
PC Card has been disabled
1)
. Disable
this function.
Did you configure the net
-
work card correctly?
INCA, Config Tool and HSP operation:
Check that your network card has been
configured in accordance with section
7.3 on page 63.
Stand-alone operation:
Check that the IP address used belongs
to your IP subnetwork and has been
entered in the A2L file.
Did you install the application
software required?
Check that the application software
installed on your PC corresponds to the
requirements listed in section 8.9.2
Power supply
Check that your power supply and test
setup correspond to the requirements
listed in section 5.5 on page 32.
Is the hardware connected to
the PC?
Check that the wiring is undamaged.
Are the modules in the mod
-
ule chain connected cor
-
rectly?
Check that the wiring is undamaged.