Warranty
Convaid warrants to the original retail purchaser of the Convaid product, that if
any part thereof proves functionally defective in material or workmanship within
the specified warranty period, such defective part will be repaired or replaced
(at Convaid’s discretion) free of charge. Warranty service may be performed by
Convaid service center or (at Convaid’s discretion) the factory.
Warranty Period
Mobility base ..............Lifetime of original retail buyer
Other components ......................................One year
Fabric & webbing.........................................One year
This warranty does not cover normal wear and tear or damage caused by
accident or misuse. To exercise this limited warranty, the user should first obtain
a Return Authorization Number from Convaid’s customer service. The product
must be delivered charges pre-paid (UPS recommended) to the factory or to an
authorized service center, together with a copy of the original invoice, the Return
Authorization Number and a written description of the problem.
THIS LIMITED WARRANTY EXCLUDES ANY CLAIM FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. ANY IMPLIED WARRANTY APPLICABLE IS
LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY TO THE USER. THERE ARE NO WARRANTIES WHICH EXTEND
BEYOND THE DESCRIPTION ON THE FACE THEREOF. This warranty gives
the user specific legal rights and the user may have other rights that vary from
state to state. Warranty applicable in USA only, may vary in other countries.
UG2000-ENG-Rev.00 2020-02-11 Printed in USA
Convaid Products, LLC
2830 California Street, Torrance, CA 90503, USA
Toll free in the US: 1-844-US-Mobility (844-876-6245) • Phone: (310) 618-0111 • Fax: (310) 618-8811
Email: [email protected] • International Email: [email protected]
www.etac.us.com
