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Esse-ti Helpy Oops, User Quick Manual

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Esse-ti Helpy Oops User Quick Manual Download Page 2

 

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DESCRIPTION 

Helpy Oops is an emergency device specifically designed for personal 
security,  especially in relation to people with cognitive or mobility 
impairment, either temporary or permanent.   

Equipped with GSM, GPRS and GPS modules, Helpy Oops allows the 
remote handsfree communication, to send emergency calls after an 
accidental fall or by pressing a pushbutton, to send alarms if the end 
user crosses the borders of geographical safety areas, to detect the 
position of the end user in trouble. 

 

Summary of Contents for Helpy Oops

Page 1: ...13 01 2016 GSM GPRS GPS TELECARE SYSTEM User Quick Guide HELPY OOPS ...

Page 2: ...bility impairment either temporary or permanent Equipped with GSM GPRS and GPS modules Helpy Oops allows the remote handsfree communication to send emergency calls after an accidental fall or by pressing a pushbutton to send alarms if the end user crosses the borders of geographical safety areas to detect the position of the end user in trouble ...

Page 3: ...nded to use the product in areas where GSM coverage is guaranteed by the SIM card provider Esse ti declines any liability for improper device operation due to mobile network failures The SIM card must always be topped up so as to guarantee a sufficient credit for emergency calls Make sure all above mentioned conditions are met with before using the device Warning Helpy Oops is a personal device su...

Page 4: ...y declares that the device HELPY OOPS is manufactured in Italy and complies with the following regulations EN 50385 2002 GSM EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 EN 301489 1 V1 9 2 EN 301489 3 V1 6 1 EN 301489 7 V1 3 1 EN 301511 V9 0 2 EN 300440 V1 4 1 marking applied inside product 16 06 2015 ...

Page 5: ... Band GSM GPRS Module GPS Module Inertial system accelerometer gyroscope barometer Power supply 3 7 V 1150 mAh rechargeable LiPo battery Micro USB connector for power and PC connection Locale configuration via PC Remote configuration via SMS ...

Page 6: ...sing Pushbutton 1 upon fall detection Emergency call modes phone call SMS SMS then call pre alarm SMS waiting for callback and then voice call Functions and alerts SMS for low battery alert SMS for periodic test SMS for GPS tracking geofencing ...

Page 7: ...ll by pressing Pushbutton 2 receiving incoming calls automatically or by pressing Pushbutton 2 Volume adjustment through Pushbutton 2 Phonebook 12 listings ACCESSORIES INCLUDED Fixing clip Necklace hole Silicone protection USB adapter ...

Page 8: ...8 HARDWARE DESCRIPTION A Loudspeaker B Pushbutton 2 C LED D Pushbutton 1 E Microphone F Micro USB connector G Necklace hole H Clip ...

Page 9: ...9 I Micro SIM Card holder K 3 7V 1150 mAh LiPo battery ...

Page 10: ...d a standard phone call to reset an alarm to answer an incoming call to adjust the conversation volume to visualize the LED status Pushbutton 1 to power on HELPY OOPS to send an alarm GSM ALARM LED BATTERY CONVERSATION LED GPS LED ...

Page 11: ...11 OPERATION OPENING DEVICE To open up the Helpy Oops use the clip coming with the unit picture 1 by sliding it from the top along the side hole as shown in the pictures 2 and 3 1 ...

Page 12: ...12 2 3 ...

Page 13: ...he contacts facing down The PIN code of the SIM card must be removed before inserting The SIM card must support the GSM network and a voice data contract is highly recommended REMOVING BATTERY LABEL Remove the adhesive label applied to the battery contacts ...

Page 14: ...14 CLOSING DEVICE Press to close the Helpy Oops until you hear it click as shown in the pictures Once closed the Helpy Oops automatically switches on 1 2 ...

Page 15: ...LICON PROTECTION Insert the Helpy Oops in the silicon cover to protect the device from shocks and to avoid the opening in case of fall NECKLACE Insert the strap in the dedicated holes and fix it as shown in the following pictures ...

Page 16: ...16 1 2 3 4 ...

Page 17: ...17 CLIP Hook the clip to the specific mount on the back of Helpy Oops see H at page 8 To unhook the clip push the two ends one towards the other ...

Page 18: ...ER ON Keep Pushbutton 1 pressed for 2 seconds All the LEDs will light up POWER OFF Keep pressed Pushbutton 1 and Pushbutton 2 simultaneously for 2 seconds All the LEDs will light up steady and will switch off ...

Page 19: ...ull charge battery only the white LED blinks slowly With low battery only the red LED blinks slowly CHARGING STATUS While charging only the red LED is steady lit When the battery has been charged only the white LED is steady lit ...

Page 20: ... red LED the battery charging level white LED and the GPS signal strength blue LED From 1 to 4 blinks 1 low level 4 high level A continuous blinking of the blue LED means the GSP signal search WARNING To connect the GPS signal coming from satellites may need to power on Helpy Oops outside ...

Page 21: ...ed LED blinks quickly during all the alarm procedure The white LED blinks quickly during the call and it lits up fixly during the conversation GENERIC CALL The white LED blinks quickly during the call and it lits up fixly during the conversation ...

Page 22: ... properly programmed sends a rescue call by pressing the Pushbutton 1 or after an accidental fall WARNING For proper fall detection it is recommended that Helpy Oops is anchored to the body and secured through the clip coming with the unit ...

Page 23: ...cal position The alarm call is not sent if the person gets up within 15 seconds from the impact restoring the correct position of Helpy Oops Remark The Pushbutton 1 delay is programmable The alarm can be sent out in the following modes CALL MODE Helpy Oops makes voice calls in a sequence to one or more preset phone numbers until it is answered ...

Page 24: ...ll cycle make sure the voicemail service is disabled on the preset numbers or via pc set the number of calls that you wish to be answered SMS MODE Helpy Oops sends an SMS to one or more preset numbers The message text also delivers the latest detected GPS position ...

Page 25: ...voice calls in a sequence until it is answered PRE ALARM SMS CALL MODE Helpy Oops sends an SMS to one or more preset numbers expecting to receive a callback If Helpy Oops is not called back within a programmable timeout it will start making voice calls in a sequence until it is answered ...

Page 26: ... a standard phone call to a single preset number upon pressing Pushbutton 2 The pushbutton delay is programmable ALARM RESET OR GENERIC CALL END Helpy Oops allows to end a generic call or reset an alarm by pressing twice Pushbutton 2 ...

Page 27: ...sing Pushbutton 2 or by automatic answer after a preset number of rings CONVERSATION VOLUME ADJUSTMENT In idle status Helpy Oops allows to adjust the conversation volume by pressing twice Pushbutton 2 a beep will be heard repeatedly until the desired volume level is achieved ...

Page 28: ...n SMS notifying low battery to a predefined phone number The battery status can be checked remotely by SMS request In idle mode the low battery status is signaled by the red LED slowly blinking and by a prolonged beep lasting 4 seconds repeated every 3 minutes ...

Page 29: ...so as to send an SMS notifying proper operation to a predefined phone number The periodic test can be forced remotely by SMS request ROOM MONITOR Helpy Oops allows selected remote callers to go into listening mode for environmental monitor purposes ...

Page 30: ...t message delivering GPS location with map links for smartphone users GEOFENCING Helpy Oops properly programmed sends an SMS followed by a voice call if preset to a stored number This indicates that the person wearing the unit has entered or exited a predefined geographic area ...

Page 31: ...GURATION PARAMETER SETTING VIA PC SOFTWARE Advanced programming of Helpy Oops can only be performed via the dedicated Helpy Oops Assistant software Helpy Oops Assistant is available as a free download on www helpyoops it ...

Page 32: ...hone or other tool providing SMS sending capability A return SMS will be sent by Helpy Oops delivering confirmation notification WARNING SMS settings effected via Internet might not be successfully sent if the required text format is not respected Below is the quick list of message texts required to configure remotely your Helpy Oops ...

Page 33: ...E Et h old_password PASS new_password new_password Factory default password 0 New password max 7 alphanumeric characters Example To change the factory default password 0 with a new password abcd123 send the following SMS Et h 0 PASS abcd123 abcd123 ...

Page 34: ...phone_number second_telephone _number sixth_ telephone_number Example Accessing by factory default password 0 in order to program 2 telephone numbers 3338888888 and 3330000000 send the following SMS Et h 0 S 3338888888 3330000000 Remark Each new SMS automatically removes the previously stored numbers ...

Page 35: ...35 SETTING THE TELEPHONE NUMBER TO BE CALLED UPON PRESSING PUSHBUTTON 2 Et h password P2 telephone_number ACTIVATING NOTIFICATION SMS IN CASE OF LOW BATTERY Et h password BATT telephone_number ...

Page 36: ...elephone_number where hhmm hours and minutes Example Accessing by factory default password 0 send the following message text in order to program the telephone number 3338888888 to be notified the daily self test and set the time at 10 15 Et h 0 AT1015 3338888888 ...

Page 37: ...INGS Et h password APN APN_gsm_provider Setting the APN is recommended to reduce the time for locating your Helpy Oops To avoid undesidered extra costs please verify that your SIM card provides a voice data plan The correct APN for your SIM card must be requested to your GSM provider ...

Page 38: ...leting a previously stored telephone number send the related activation SMS neglecting the telephone number Example Accessing by factory default password 0 send the following message text in order to disable the room monitor functionality Et h 0 RM DELETING ALL PARAMETERS Et h password RESET ...

Page 39: ...39 REQUESTING GPS LOCATION Et h password POS REQUESTING BATTERY STATUS Et h password BATTERY REQUESTING DAILY SELF TEST Et h password AUTOTEST ...

Page 40: ...ing by a prolonged beep lasting 4 seconds repeated every 3 minutes To charge the battery use the USB adapter supplied with the unit or other certified USB adapter To replace the battery contact your local authorized technical center Do not expose the battery or the device to heat sources ...

Page 41: ...ollection Electrical and electronic equipment may contain pollutants having a negative impact on both the environment and the human health The WEEE should be therefore returned to the local collection points in order to ensure proper treatment or it should be returned to the reseller upon the purchase of an equivalent product Esse ti S r l wishes to inform its customers that the unauthorized treat...

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Page 44: ...Esse ti s r l Via G Capodaglio 9 62019 Recanati MC ITALIA Tel 39 071 7506066 Fax 39 071 7506057 www helpyoops it e mail support esse ti it ...

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