IVX 20 Plus: additional features
2
pagers, in sequence, until someone does finally retrieve the message. This is useful for a variety of
individuals who must be “on-call” after hours, such as doctors, plumbers, technical support
representatives, wrecker drivers and volunteer fire fighters.
Programming your cascade paging mailbox
Press
PROG/HELP
*
followed by the cascade paging mailbox number. You will be prompted for
recording mailbox greetings; password administration, programming the pager numbers and intervals;
and accessing previously deleted messages.
To set the pager numbers, you will be prompted to enter each paging number and the number of times
that it is to be paged before the next paging number is also paged.
Note:
Enter
only
the paging number;
do not
include the line access code (
9
,
8
or
7
). To insert a
two-second pause, press
CONF
.
Note:
For those situations where more than one cascade paging mailbox is in operation, IVX
automatically sends the mailbox number to the display of a digital pager, to indicate
which
mailbox has new messages.
Retrieving cascade paging mailbox messages
Retrieving messages when off-premises
1.
Call the main number.
2.
If the auto attendant main greeting answers, press
*
and the cascade paging mailbox number.
If a live operator answers, have the operator transfer you (by pressing
VOICEMAIL
*
followed by
entry of the mailbox number).
Retrieving messages when using a Digital Feature Phone
Press
VOICEMAIL
*
followed by entry of the mailbox number.
Virtual Mailbox Key
TM
To help monitor that all messages have been picked up, you can program a programmable feature key
on any Digital Feature Phone as a
Virtual Mailbox Key
for the cascade paging mailbox. When new
messages exist, the key will blink; press it to connect automatically to the mailbox.
Program the programmable feature key with
VOICEMAIL
*
followed by entry of the mailbox number
(see “Programmable feature keys,” page A.26 in your IVX 20
User’s Guide
).
Message Recycle Bin (un-delete)
IVX stores your most recently deleted 10 messages in a
Message Recycle Bin
to allow you to recover, or
"un-delete,” messages that may have been deleted in error.
You access the Message Recycle Bin through user programming (
PROG/HELP
9
). Press
9
to advance
through deleted messages. Press
8
to restore a message to your mailbox as an old message.
Copyright © 2001 ESI (Estech Systems, Inc.).
