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Feature Phone

Guide

Phone keys’ descriptions

PROG/HELP (Program/Help)

Press

PROG/HELP

to access programming or for user help.

Programmable feature keys

The 16 programmable feature keys can be programmed as:

Line keys

If programmed with a two-digit line number, the

key will become a line key providing lamp information and
outside line access.

Station keys

If programmed with a three digit extension

number, the key will provide station lamp status and direct
station access and transfer. 

Speed-dial keys

Can be used for automatic dialing of

frequently called outside numbers. Enter the line access code
(

9

8

or 

7

) plus the phone number. 

Additional-feature keys

Day/night control, service

observing, agent log-on, system speed dial, personal
greeting, etc. See the system administrator for assistance.

RELEASE

Lets you drop a call without replacing the handset.

PARK

Press to place a caller on “hold” for pick up at

any

station.

To pick up a parked call, press

PARK

. The display will show

which CO lines are holding parked calls, with the most recently
parked calls on the right. Enter the appropriate line number —
for example, 

1 2

for line 12 — to pick up the call.

HOLD

To place a caller on hold for pick up 

only

at your station.

SPEAKER

Press

SPEAKER

for hands-free conversation. 

RECORD

During a conversation, press

RECORD

to toggle (turn on/off) 

live recording.

CONF

While on a call, press

CONF

and call someone else to add him/-her

to a conference call among up to four people (counting you).

MUTE/DND

During a conversation, press

MUTE/DND

to disable your

microphone. When your station is idle, press

MUTE/DND

to

toggle (turn on/off) do-not-disturb mode.

TRANSFER

Lets you transfer a call to a station for which you don’t have a
programmed station key. Press

TRANSFER

and then dial the

extension number.

FLASH

Press

FLASH

to generate a flash hook on the outside line or to

toggle between calls waiting. 

REDIAL

Press

REDIAL

to redial the last outside number dialed. If you

have Caller ID service, press

REDIAL

while listening to a voice

mail message to automatically return the call.

PICK UP

A call ringing at another station or group can be answered from
your station by pressing 

PICK UP

, then the appropriate blinking

station key or entering the extension number (

e.g.,

PICK UP 1 0 3

to pick up a call on extension 103).

PAGE

To page through all available stations, press

PAGE 0.

To page in only a programmed paging zone, press

PAGE

and

1

2

, or 

3

(depending upon the zone designation; see the

system administrator for assistance).

Other features

Monitor mode

You can program your phone to allow hearing a message as it is
being left in your mailbox, for your selective interception.

Call forwarding

Dial

5 6 5

and then press a station key to forward your call to

that station. To disable call forwarding, dial

5 6 5

and hang up.

You can also program a Programmable key with 

565

to create a

Call Forward Key.

Message un-delete

Your phone system stores your 10 most recently deleted 
messages in a “Recycle Bin” (

PROG/HELP 9

) to allow you to

recover messages that may have been deleted in error. 

Detailed help available at

www.esi-estech.com

Using Help Mode

Your phone’s Help Mode is designed to help you learn:

• How to use your phone
• How to use voice mail
• About phone features
• How to handle calls and messages (user tutorial)

To access one of the topics above, press

PROG/HELP 0

and

choose the desired topic from the menu.

While programming a feature on your phone, you can press

PROG/HELP

to hear a more detailed description of that feature.

The on-board user tutorial (

PROG/HELP 0 4

) will explain 

all aspects of call and message handling in a logical, 
step-by-step manner. 

Programming your phone

Setting your phone preferences

Press

PROG/HELP

and make selections from the menu choices

(during any programming step, you can press

PROG/HELP

Key

for a detailed description of the feature).

0  Help

1

How to use the phone

2

How to use voice mail

3

Phone features

4

User tutorial

1  Select personal greeting

1  

Record   

2  

Delete   

3  

Hear

2  Programmable feature keys

3  Station options

1

Call waiting

2

Personal greeting reminder

3

Headset operation

4

Dial tone preference

5

Hands-free answer

6

Monitor mode

4  Station audibles

1

Station ring tone  

2

Station ring volume 

3

Message ring

5  Password

1  

Enter

2  

Delete   

3  

Hear  

4

Security level

6  External notification

9  Un-delete

Copyright © 2001 ESI (Estech Systems, Inc.).  •  0450-0070  Rev. D

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