Feature Phone
Guide
Phone keys’ descriptions
PROG/HELP (Program/Help)
Press
PROG/HELP
to access programming or for user help.
Programmable feature keys
The 16 programmable feature keys can be programmed as:
•
Line keys
—
If programmed with a two-digit line number, the
key will become a line key providing lamp information and
outside line access.
•
Station keys
—
If programmed with a three digit extension
number, the key will provide station lamp status and direct
station access and transfer.
•
Speed-dial keys
—
Can be used for automatic dialing of
frequently called outside numbers. Enter the line access code
(
9
,
8
or
7
) plus the phone number.
•
Additional-feature keys
—
Day/night control, service
observing, agent log-on, system speed dial, personal
greeting, etc. See the system administrator for assistance.
RELEASE
Lets you drop a call without replacing the handset.
PARK
Press to place a caller on “hold” for pick up at
any
station.
To pick up a parked call, press
PARK
. The display will show
which CO lines are holding parked calls, with the most recently
parked calls on the right. Enter the appropriate line number —
for example,
1 2
for line 12 — to pick up the call.
HOLD
To place a caller on hold for pick up
only
at your station.
SPEAKER
Press
SPEAKER
for hands-free conversation.
RECORD
During a conversation, press
RECORD
to toggle (turn on/off)
live recording.
CONF
While on a call, press
CONF
and call someone else to add him/-her
to a conference call among up to four people (counting you).
MUTE/DND
During a conversation, press
MUTE/DND
to disable your
microphone. When your station is idle, press
MUTE/DND
to
toggle (turn on/off) do-not-disturb mode.
TRANSFER
Lets you transfer a call to a station for which you don’t have a
programmed station key. Press
TRANSFER
and then dial the
extension number.
FLASH
Press
FLASH
to generate a flash hook on the outside line or to
toggle between calls waiting.
REDIAL
Press
REDIAL
to redial the last outside number dialed. If you
have Caller ID service, press
REDIAL
while listening to a voice
mail message to automatically return the call.
PICK UP
A call ringing at another station or group can be answered from
your station by pressing
PICK UP
, then the appropriate blinking
station key or entering the extension number (
e.g.,
PICK UP 1 0 3
to pick up a call on extension 103).
PAGE
To page through all available stations, press
PAGE 0.
To page in only a programmed paging zone, press
PAGE
and
1
,
2
, or
3
(depending upon the zone designation; see the
system administrator for assistance).
Other features
Monitor mode
You can program your phone to allow hearing a message as it is
being left in your mailbox, for your selective interception.
Call forwarding
Dial
5 6 5
and then press a station key to forward your call to
that station. To disable call forwarding, dial
5 6 5
and hang up.
You can also program a Programmable key with
565
to create a
Call Forward Key.
Message un-delete
Your phone system stores your 10 most recently deleted
messages in a “Recycle Bin” (
PROG/HELP 9
) to allow you to
recover messages that may have been deleted in error.
Detailed help available at
www.esi-estech.com
Using Help Mode
Your phone’s Help Mode is designed to help you learn:
• How to use your phone
• How to use voice mail
• About phone features
• How to handle calls and messages (user tutorial)
To access one of the topics above, press
PROG/HELP 0
and
choose the desired topic from the menu.
While programming a feature on your phone, you can press
PROG/HELP
to hear a more detailed description of that feature.
The on-board user tutorial (
PROG/HELP 0 4
) will explain
all aspects of call and message handling in a logical,
step-by-step manner.
Programming your phone
Setting your phone preferences
Press
PROG/HELP
and make selections from the menu choices
(during any programming step, you can press
PROG/HELP
Key
for a detailed description of the feature).
0 Help
1
How to use the phone
2
How to use voice mail
3
Phone features
4
User tutorial
1 Select personal greeting
1
Record
2
Delete
3
Hear
2 Programmable feature keys
3 Station options
1
Call waiting
2
Personal greeting reminder
3
Headset operation
4
Dial tone preference
5
Hands-free answer
6
Monitor mode
4 Station audibles
1
Station ring tone
2
Station ring volume
3
Message ring
5 Password
1
Enter
2
Delete
3
Hear
4
Security level
6 External notification
9 Un-delete
Copyright © 2001 ESI (Estech Systems, Inc.). • 0450-0070 Rev. D