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ESI-50L Communications Server

Hardware Installation Manual

0450-1159

Rev. C

Copyright © 2008 ESI (Estech Systems, Inc.).

IVX

is a registered trademark of Estech Systems, Inc.

Ethernet

is a registered trademark of

Xerox Corporation.

Motorola

and

ColdFire

are registered trademarks of Motorola, Inc.

Rayovac

is a

registered trademark of Rayovac Corporation.

Act!

is a registered trademark of Symantec

Corporation.

Goldmine

is a trademark of Goldmine Software Corporation.

Microsoft,

Windows, NT

and

Outlook

are registered trademarks of Microsoft Corporation.

Panasonic

and

DBS

are registered

trademarks of Matsushita Electric Corporation of America.

Smart Jack

is a trademark of Westell

Technologies, Inc. Information contained herein is subject to change without notice. Certain features
described herein may not be available at initial release. ESI products are protected by various U.S.
Patents, granted and pending. Visit ESI on the Web at

www.esi-estech.com

.

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Summary of Contents for ESI-50L

Page 1: ...demark of Symantec Corporation Goldmine is a trademark of Goldmine Software Corporation Microsoft Windows NT and Outlook are registered trademarks of Microsoft Corporation Panasonic and DBS are registered trademarks of Matsushita Electric Corporation of America Smart Jack is a trademark of Westell Technologies Inc Information contained herein is subject to change without notice Certain features de...

Page 2: ...lation F 3 Memory Module installation or replacement F 4 LED functions F 4 ESI Presence Management installation F 4 ESI Cellular Management installation F 4 External connections G 1 Grounding instructions G 1 Power G 1 MOH port G 3 Maintenance SMDR serial port G 3 External paging device connection G 4 Amphenol cable connections G 4 CO line connection G 5 Station connection G 5 60 Key Expansion Con...

Page 3: ...dule a CompactFlash with proprietary formatting contains all system programming and configuration data and pre loaded voice prompts The Memory Module provides voice storage at 64 kilobits per second the industry s highest quality sampling rate and has a voice storage capacity of 15 hours Power supply The ESI 50L s 3 amp 24 VAC power supply is included at purchase Port card options Whether built in...

Page 4: ... ESI 50L The NSP manages optional features such as VIP and phone control via TAPI PC applications it also provides access to not only maintenance and administration through use of ESI System Programmer software but also an Installer selectable SMDR interface The NSP hardware interface consists of a dedicated Ethernet port Its external RJ 45 jack provides a 10 100Base T connection to the LAN The NS...

Page 5: ...l Feature Phone One line 16 character display nine programmable feature keys Note When a desktop phone is in the highest upright position use the wall mount hook located under the handset to secure the handset when you re not using the phone ESI Cordless Handsets The ESI 50L also supports ESI s digital Cordless Handsets Each comes in two sizes small and large and includes four familiar fixed featu...

Page 6: ...ere you may also want to download the free Windows based software DESI Lite which allows you to print on the overlays For assistance with DESI products contact DESI the DESI Web site contains contact information Tip Remember that ESI System Programmer ESI Personal Programmer and VIP software titles all available from www esiresellers com also let you print on the overlays as well as perform many o...

Page 7: ...l Support 1 Licenses must already have been ordered from ESI 2 The ESI Communications Server must have either A CO line connected to it or The NSP which is connected to a LAN with a public IP address port forwarded 1 to it 3 You ll need the following to provide to the ESI representative The ESI sales order number The customer site name The phone number of the CO line or the public IP address of th...

Page 8: ... Max IVCs 4 1 1 Max Esi Link port cards up to 24 Esi Link channels 5 per card 1 1 Dedicated ports ESI 50L ESI 50 for comparison Dialing plans digits Three Four Three Voice mail auto attendant ports 4 6 6 Conference ports max of 16 members per conference 16 16 16 NSP 6 1 1 1 Overhead paging ports 1 1 1 Serial SMDR ports 1 1 1 Voice mail capacities ESI 50L ESI 50 for comparison Dialing plans digits ...

Page 9: ...ID entries 300 300 System speed dial numbers ESI 50L ESI 50 Dialing plans digits Three Four Three System speed dial numbers 100 100 100 Maximum installations of VIP applications ESI 50L ESI 50 Dialing plans digits Three Four Three Installations VIP PC Attendant Console 2 2 2 Installations VIP auto recording 4 4 4 Installations VIP ACD Supervisor 2 2 ESI Presence Management features ESI 50L ESI 50 ...

Page 10: ... All service must be referred to the Reseller for further handling Do not install the cabinet in areas with extreme heat or improper ventilation Install the cabinet only in low traffic or non public areas To reduce the risk of fire use only 24 AWG or larger telecom wire Power supply Heed all warnings and instructions in documentation or marked on the cabinet or peripheral equipment Fuse Contact th...

Page 11: ...when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone netw...

Page 12: ...e no further than 1 000 feet from the farthest station Ambient room temperature must be 40 0 80 0 F and relative humidity no higher than 90 Notes Do not place the equipment or run station cabling near high voltage electrical equipment or electrical lines susceptible to high voltage surges from air conditioner compressors etc Do not mount the equipment in a place that receives direct sunlight The s...

Page 13: ...ch the power connector on the upper right side of the cabinet and to reach a UPS or a dedicated 110 VAC outlet Expansion Cabinet installation The Expansion Cabinet allows the ESI 50L s capacity to grow by up to two additional port cards The cards are connected via ribbon cables through the opening in the back of the Expansion Cabinet to the Base Cabinet Note You can add only one Expansion Cabinet ...

Page 14: ...binet securing the cover and remove the top cover by pressing down the locking tab and pulling the top cover forward 2 Connect the first port card by inserting the ribbon cable from J1 on the port card to J16 on the main board 3 Secure the port card with the five screws that came with the port card to the standoffs that came with the Base Cabinet 4 If you re installing a second port card secure th...

Page 15: ...Open the lid of the cabinet you must remove the screw on the top that secures the lid 2 Power down the system 3 Remove the Memory Module from the J11 connector on the main board see diagram above 4 To install the Memory Module follow the steps in Install the CompactFlash Memory Module above LED functions The unit s various LEDs are designed to provide visual feedback as follows The Power LED is lo...

Page 16: ... Use only the Class 2 power supply module provided A clean isolated power source in conjunction with a UPS is STRONGLY recommended A fully loaded ESI 50L system one Base Cabinet one Expansion Cabinet consumes 72 watts If AC power is interrupted the system will drop all connections When power is restored the system will resume normal operation in approximately five minutes having retained its full ...

Page 17: ...ied sine wave or quasi sine wave Sine wave Most devices with wall mounted chargers such as cordless drills or screwdrivers can behave erratically sometimes not allowing the charge circuit to engage at all when operating with modified sine or square wave inverters Small wall based transformer style power supplies similar to those ESI phone systems use can experience overheating problems with modifi...

Page 18: ...parity The pinout is Data Transmit Pin 2 Receive Pin 3 Ground Pin 5 To program this port use Function 18 as described in the ESI 50L Programming Manual ESI 0450 1137 Range Programmable for 300 1 200 2 400 4 800 9 600 19 200 38 400 57 600 or 115 200 bps Default 38 4K Maintenance Connect a PC such as a laptop to the port to perform on line programming and diagnostics Also the system sends reports to...

Page 19: ...down on the 66 block sets the pair as normally open sending a page to the port will close the contacts or normally closed sending a page to the port will open the contacts Connect the dry contact pair of the device to the ESI Communications Server as follows Terminals 35 and 36 to provide normally open operation or Terminals 36 and 38 to provide normally closed operation The port can be used with ...

Page 20: ...ling cross connect and station cable must not exceed 1000 feet 304 meters for digital stations Station line cord length should not exceed 12 feet note that this is the length of the line cord ESI provides with each Digital Feature Phone Each digital station can have no more than two cross connects or splices in the cable distribution Cable construction termination blocks and modular jacks must mee...

Page 21: ... keep cabling out of the way thread the expansion cable into the slots on the bottom of the phone and 60 Key Expansion Console 3 Program the keys on the 60 Key Expansion Console using the same procedure as with the Digital Feature Phone press PROGRAM 2 4 If necessary remove the clear plastic overlay from the keys on the Expansion Console 5 For the customer s convenience label the paper overlay to ...

Page 22: ...ole and the AC adapter to an appropriate 110 VAC outlet to provide power to the Second Expansion Console above 4 To keep cabling out of the way thread the expansion Y cable into the slots on the bottom of the phone and the two Expansion Consoles 5 Program the keys on the two Expansion Consoles using the same procedure as with the Digital Feature Phone press PROGRAM 2 6 If necessary remove the clea...

Page 23: ...nstall the base station Close to a wall with metal studs On a metal wall Next to a device that emits RFI or EMI 1 e g a television radio computer computer printer fluorescent light fixture or fax machine Next to any other 900 MHz device e g a hand held inventory control device In a ceiling that has foil backed insulation Behind doors that typically are closed tinted windows one way glass or other ...

Page 24: ... who travels the entire area of the building many times per day A small handset may be used only by an administrative assistant to go a short distance from an office to a copy room Where the problem occurs e g if a Cordless Handset cuts in and out when used in a certain area of the building ESI Cordless Handset specifications Small Handset Large Handset Fully charged battery life Approx 7 hrs Appr...

Page 25: ...Red Green Data Green 16 Green Red Data Red Digital 17 Red Brown 18 Brown Red 19 Red Slate 20 Slate Red 21 Black Blue 22 Blue Black 23 Black Orange 24 Orange Black 25 Black Green Tip Green 26 Green Black Ring Red Analog 27 Black Brown Tip Green 28 Brown Black Ring Red Analog 29 Black Slate 30 Slate Black 31 Yellow Blue 32 Blue Yellow 33 Yellow Orange 34 Orange Yellow 35 Yellow Green 36 Green Yellow...

Page 26: ...ge Red Data Red Dig Ana 106 Dig Ana 116 Dig Ana 126 Dig Ana 136 15 Red Green Data Green 16 Green Red Data Red Dig Ana 107 Dig Ana 117 Dig Ana 127 Dig Ana 137 17 Red Brown 18 Brown Red 19 Red Slate 20 Slate Red 21 Black Blue 22 Blue Black 23 Black Orange 24 Orange Black 25 Black Green Data Tip Green 26 Green Black Data Ring Red Ana 108 Ana 118 Ana 128 Ana 138 27 Black Brown Data Tip Green 28 Brown ...

Page 27: ...sole B 1 G 6 G 7 Fuse See Cautions Grounding G 1 G 3 LED functions F 4 Main board A 1 Memory Module A 1 Installation or replacement F 4 MOH G 3 NSP Network Services Processor A 2 Overlays B 2 Paging G 4 Phones Digital Feature Phones B 1 ESI Cordless Handsets B 1 Port cards Charts G 10 Installation F 3 Power G 1 Power supply See Cautions Transformers wall mount A 1 Regulatory information U S and Ca...

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