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Escene Sayhi US102, User Manual

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US102  IPPhone

 

www.escene.hk 

Escene Communication 

1.

 

Getting Started 

About

 

US102  is  a  popular  type  IP  Phone  in  Sayhi  phones  series,  with  modern  design,  functional, 

practical  and  voice  clarity  characteristics.  It  accomplished  the  powerful  telephony  features  by 

cooperating  with  the  communications  platform,  such  as  call  transfer,  hotline,  third-party 

conferences, voice mail, interruption-free, etc. 

Feature Highlights: 

l

 

HD Voice: HD Codec 

l

 

Support unified maintenance and auto upgrade 

l

 

Enterprise Phone Book 

l

 

Support Headset interface 

l

 

Support PoE and AC power adapter 

l

 

Support HTTP/TFTP/FTP Auto-provision/TR069 for upgrade software 

Technical Features 

 

Item 

Technical Features 

Grayscale LCD with background light 

Screen 

128*64 characters 

Language 

English, Chinese 

Line 

2 

Function 

Keys 

5 Navigation keys (Arrow button, OK button) 

Volume button(multiplex up and down keys) 

Hands-free 

Mute 

Headset 

Message 

Menu 

Hold 

Redial 

Conference 

Transfer 

VoIP 

Protocol 

SIP 2.0 

 

Summary of Contents for Sayhi US102

Page 1: ...www escene hk Escene Communication US102 IP Phone User Manual E Es sc ce en ne e C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y C Co o L Lt td d ...

Page 2: ...Calls 9 Using Mute 错误 未定义书签 Do Not Disturb 9 3 way Conference 10 5 Advanced Call Handling 11 Using the Phone Book 11 Using Call Logs 11 6 Keypad Instruction 12 SIPAccount Settings 12 Network Setting 13 Customizing Rings and Volume 14 7 Web Settings 15 Config Guide 15 Network 17 SIPAccount 18 Audio 错误 未定义书签 PhoneBook 错误 未定义书签 Group 错误 未定义书签 Contact 错误 未定义书签 BanList 错误 未定义书签 Enterprise Phonebook 错误 ...

Page 3: ...cene Communication Default Setting 错误 未定义书签 Auto Provision 错误 未定义书签 FTP Upgrade 错误 未定义书签 TFTP Upgrade 错误 未定义书签 HTTP Upgrade 错误 未定义书签 Reboot 错误 未定义书签 Phone Status 错误 未定义书签 System Info 错误 未定义书签 About 错误 未定义书签 Appendix 37 ...

Page 4: ...tion free etc Feature Highlights l HD Voice HD Codec l Support unified maintenance and auto upgrade l Enterprise Phone Book l Support Headset interface l Support PoE and AC power adapter l Support HTTP TFTP FTPAuto provision TR069 for upgrade software Technical Features Item Technical Features Grayscale LCD with background light Screen 128 64 characters Language English Chinese Line 2 Function Key...

Page 5: ...Call Waiting Call Queuing Call Forward Call Transfer Call Holding Call Pickup Callback Redial Auto answer Phone directory speed dial call record direct dial 3 way conference DnD Voice mail Voice Prompt Voice Message Application Enterprise phone directory XML Phonebook Private phone directory Security Password Login Web Signaling encryption Media encryption Management Upgrade HTTP TFTP PnP auto pro...

Page 6: ...Cord 1 Power adapter 1 Phone with PoE without Power adapter RJ45 cable 1 RJ11 cable 1 CD 1 Quick Installation 1 Quick User Guide 1 Product certification 1 2 As shown in figure 2 1 please plug Handset Cord into RJ11 interfaces IP Phone and Handset RJ45 cable into the LAN interface IP Phone will automatically start if IP Phone with POE function 3 The phone must work together with power adapter witho...

Page 7: ...nication 3 Phone overview Understanding Buttons and Hardware You can identify buttons and hardware on your SayHi US102 from figure 3 1 Figure 3 1 SayHi US102 Item Description 1 LCD Screem 128 64 characters grayscale LCD with background light ...

Page 8: ...ne number which you have missed by press this button 7 Dialed button you can search the phone number whhich you hace dailed by press this button 8 OK button To confirm the action 9 0 9 Basic Call Handling press send out a call by default 10 Speaker button Toggles the speakerphone on or off 11 There button Conference button Connect calling called party Transfer button Transfer redirects a connected...

Page 9: ... Date Show current date You can set with different sources the more 7 Web Setting 2 Time Show current time You can set with different sources the more 7 Web Setting 3 Line status Show the phone line status 1 Disconnect into network 2 Only Peer to Peer call 3 Network connected normal but the line is not successfully registered 4 Network is OK and the line is available 5 Line is turned on DND 1 2 3 ...

Page 10: ...l using a headset Put on your headset active Headset button so that the status light is Red and then do as using speakerphone 1 You can hear dial tone 2 Enter a number 3 Press button default or wait 5s default then it send the number automatically Redial press Navigation button Right in Standby interface Dialed select a number and press Dial from a call log 1 Press MENU or OK button Calls you can ...

Page 11: ...and then do as using speakerphone Auto answer 1 Press MENU or OK button Functions Auto answer 2 Select Enable 3 Your phone answers incoming calls automatically after a few rings Tips Your system administrator configures Auto answer to use either the speakerphone or a headset You might use Auto answer if you receive a high volume of incoming calls Ending a Call To end a call hang up Here are some m...

Page 12: ...The target is the number to which you want to transfer the call If you want to Then Talk to the transfer recipient before transferring a call consult transfer 1 Press TRANSFER button 2 Enter number 3 press default or wait five seconds default then transfer the call Do Not Disturb You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to th...

Page 13: ...ies can communicate with each other If you want to Then Invite the transfer recipient into a conference in a transferring 1 When the transfer recipient answer the call press CONFERCENCE button on your phone 2 Then the held one transfer recipient and you will be into a conference Invite the third party into a conference in a active call 1 Press CONFERENCE button in an active call 2 Enter the third ...

Page 14: ...phone after setting phone book on web page Call from phone book 1 Press MENU button Contact 2 Select Personal phone book View All or select a contact button beside the menu button Using Call Logs Your phone maintains records of your missed placed and received calls If you want to Then View your call logs 1 Press MENU button Calls Missed Calls Received Calls or Dialed numbers 2 Use the navigation k...

Page 15: ...s can support 2 independent SIP account Each account can be configured to different SIP server If you want to Then Create an SIP account 1 Select Settings Advanced settings 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select one of the account you want to setting you can configure the following parameters Enable account Select Enable Account Mode the type of accoun...

Page 16: ...it changes to saves settings Network Setting If you want to Then network setting 1 Select Settings Advanced settings 2 Enter the password required The default is empty 3 Select Network you can configure the following parameters Type static IP or DHCP DNS1 enter IP address of the primary DNS server DNS2 enter IP address of the secondary DNS server Web port the default Web port is 80 if you change i...

Page 17: ...the volume level 1 Select Settings Phone settings Volume settings 2 You can adjust the volume level of following types Ring volume Phone call ring volume Handset volume Handle output volume Handset mic volume Handle input volume Speaker volume Hands free speaker output volume Speaker mic volume Hands free input volume Headset volume Headphone output volume Headset mic volume Headset microphone inp...

Page 18: ...d of the phone to enter the status page and find out the IP address of IP phone Enter it for example http 192 168 0 200 into the address bar of web browser The default login name and password are both root Config Guide You can finish the base configration step by step by this guide When press next you can configure the Network parameters for the phone ...

Page 19: ...e hk Escene Communication 16 After config the network parameter press next then you can config sip account for the phone Press Finish the base configuration of the phone is complete now you can use the phone to call with sip ...

Page 20: ...HCP Config the phone get ip info from DHCP server IP Address Config the ip manual for phone Netmask Config the netmask manual for phone Gateway Config the gateway manual for phone Username pppoe The pppoe username Password pppoe The pppoe password MTU pppoe The mtu for pppoe default is 1500 Primary DNS The primary DNS server Secondary The secondary DNS server MAC Address Display the MAC of the pho...

Page 21: ...ult Telnet port is 23 if you change it for example change it to 2003 you must use IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot SIP Account The phone attempts to register to the SIP server using the account registrar data provided by the automatic or manual initialization Choose one Account you will find the following parameter...

Page 22: ...Server SIP Server Server for registration provided by administrator Register Expire Time IP phone automatically registered every time Amount Of Line Account Used The line key of account used default is 1 Programmable Keys Choose Programmable Keys you will find the following parameters Field Description Speed Dial Mode Use specific Key as Speed Dial key Asterisk BLF Mode Use specific Key as BLF key...

Page 23: ...d codecs via Web interface Please contact your system administrator for more details about the codecs To enable disable the codecs 1 Choose Audio Audio Codecs 2 Use the navigation keys to highlight the desired one in the Enabled Disable Codecs list and press the to move to the other list 3 Choose Submit to save the change Of course you can control the voice bulk in this choose ...

Page 24: ... click Delete All Group 2 When you add a group or edit an existed group you can set several parameters as follow Group ID Serial number of a group Description Description of a group Group Name Name of a group Contact You can add edit and delete contact in a phone book on web page of US102 The phonebook can storage 300 contact entry 1 Click PhoneBook Contact If you want to add a Group you just ough...

Page 25: ...02 1 Click PhoneBook BanList If you want to add a BanList you just ought to click Add BanList You can edit an existed BanList by click You can delete an existed BanList by click if you want to delete all BanLists you just ought to click Delete All BanList 2 When you add a BanList or edit an existed BanList you can set several parameters as follow BanList Serial Number Serial number of a BanList De...

Page 26: ...ww escene hk Escene Communication 23 If the sip server no add some function to hold this option this option can be userd Advance Phone Setting You can use phone setting to set the time qos port Mirroring for the phone ...

Page 27: ...e for phone include SNTP SIP Server PSTN Manual Daylight Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Time Zone GMT You can select different time zone for the phone Manual Setting This used to manual set time for the phone QoS The qos priority support diff serv and precedence Network Packet Mirroring When select on then you can...

Page 28: ...ou can set several parameters as follow VLAN Setting Enable VLAN You can enable disable vlan for phone and pc VID The vlan you want the phone or pc to join VPN Setting IF you need to serup a VPN Setting you shoule fill below options When used VPN Setting option you can set several parameters as follow VLAN Setting Enable VPN You can enable disable VPN for phone and pc ...

Page 29: ...ose you can choice VPN Server Addr VPN server ip VPN User Name VPN iser s name VPN User Name A password be userd foe authentication Dial Plan setting If you want to setup a dial plan you can click Dial Plan Click add rule to entry this interface Dial Plan Setting ID Dial Plan ID ...

Page 30: ...wo option Enable or Disable Position Which position you want insert the number Number Waht number you want to insert Called Delete Number There have two option Enable or Disable Tips Note When you want to add code and delete at the same time you can add code first after that base on the number you add decide the position and length of the delete code Global SIP You also can setup the SIP server on...

Page 31: ...hone www escene hk Escene Communication 28 Phone Maintenance Log If you need to catch a debuging Level log you need setup on this interface You can change the password used to login phone GUI in Password option ...

Page 32: ...nistrator Login phone web page used administrator privileged User Login phone web page used general user privileged Default Setting You can load the phone to the factory default setting in default setting option Press the Reset to Factory Setting option the phone will load to factory default setting on next reboot Auto Provision When you open the auto provision function the phone will auto provisi...

Page 33: ...er address of the auto provision Username The username provide by provision server Password The password provide by provision server Auto Download Software This used to auto download software from server Auto Download Kernel This used to auto download kernel from server Auto Download Config File This used to auto download config file from server Broadsoft Compatiblity This used to compatible the b...

Page 34: ...me interval for auto provision Auto Provision Time This used to the specific time for auto provision AES Enable You can enable disable AES encrypt for auto provision AES Key The key of the AES Auto Provision Now This used to do auto provision immediately FTP Upgrade You can upgrade the software kernel and configure file for the phone use ftp When use ftp upgrade you can set several parameters as f...

Page 35: ...f the phone TFTP Upgrade You can upgrade the software kernel and configure file for the phone use tftp When use tftp upgrade you can set several parameters as follow TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone ...

Page 36: ...ig file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used upload download to upload download the configure file of the phone Phone Book You can used upload download to upload download the phonebook of the phone EXT Module You can used update backup to update backup the expansion...

Page 37: ...US102 IPPhone www escene hk Escene Communication 34 When you press Reboot the phone will reboot Phone Status You can see the currently status of the phone when use Phone Status option ...

Page 38: ...n used System Info option Attention On this interface you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel This software version is V2 1 8 6 1615 This kernel version is v2 2 4 About You can see the phone model when used About option ...

Page 39: ...US102 IPPhone www escene hk Escene Communication 36 ...

Page 40: ...410_version2 0 4 6 for ES410 and DS412 S_ES310_version2 0 4 6 for ES310 and DS312 S_ES210_version2 0 4 6 for ES210 and DS212 Write down the new version you want to upgrade and save it on your provisioning server Please note that if the version is not older than and same as the one on your phone auto provision of your software would be not available 3 After it upload the new software to the TFTP HT...

Page 41: ... Configuration file is the configuration file of your Escene IP phone You can download it from your phone You can see the following chapter to see how to download a configuration file from Escene IP hone and modify by yourself If the IP phone s MAC address is 00 11 22 33 44 55 the normal configuration file of it should be 001122334455 xml 2 Broadsoft Configuration files Broadsoft Configuration fil...

Page 42: ...ister Phonebook on TFTP HTTP HTTPS FTP Server Escene IP phone supports Enterprise Phonebook and Personal Phonebook l Enterprise Phonebook Enterprise Phonebook is used for all staffs in your office All phones will download a common phonebook for all staffs The file s name must be Enterprise_Phonebook xml on your provisioning server and you can not rename it l Personal Phonebook Personal Phonebook i...

Page 43: ...value according to the examples discussed previously string value 192 168 0 201 TFTP Server IP Address 7 Click the OK button IP Phone 1 Input the IP Phone s IP Address in browser 2 Enter user and password with root then open the web page 3 Click Phone Maintenance and select Auto Provision 4 Select like as follows 5 Click Submit to save it Auto Provision via fixable TFTP HTTP HTTPS FTP Server IP Ph...

Page 44: ...er URL is TFTP TFTP 192 168 0 201 192 168 0 201 is the default Server IP address HTTP HTTP 192 168 0 201 HTTPS HTTPS 192 168 0 201 FTP FTP 192 168 0 201 Username the user to login FTP HTTP HTTPS server Password the password of the user using to login FTP HTTP HTTPS server Username and password are available in FTP HTTP HTTPS only unavailable in TFTP ...

Page 45: ...from server and update it automatically Booting Checked Check all items you had selected and upgrade update them when the phone boot Auto Provision Frequency The auto provision Frequency which you want Auto Provision Time The time you want to execute auto provision Examples of Auto Provision Frequency and Time 1 When you set the Auto Provision Frequency and disableAuto Provision Time set to None t...

Page 46: ...s sc ce en ne e C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y C Co o L Lt td d Address Floor 4 Building C Yuean Industrial Park Huangcun Road No 51 Tianhe District Guangzhou China Postal Code 510660 Tel 86 20 28096798 Fax 86 20 28096786 http www escene hk Technical Support E mail support escene cn ...

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