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GS620 IP Phone Quick Reference Guide 

 

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www.iconcloud.com 

1.  Getting Started 

About 

The GS620 is a feature rich IP telephone that works with the ICON Cloud ICONnect hosted communications 
platform as well as other manufacturer’s systems that support connection of a SIP terminals.  

Technical Specifications 

Item 

Description 

Screen 

High-definition Color LCD with back light 480x272 pixels (2 ¼ “ x 3 ¾ “) 

Line Buttons 

8 VoIP Line buttons (dual-colors LED),  

Function Buttons 

4 Soft Keys, 4 Navigation buttons, OK button, C button Volume adjust, Hand-free, Mute, 
Headset, Message, Service, Directory, Menu, Conference, Transfer, Redial, Hold 

VoIP Protocol 

SIP 2.0 

Network Protocols 

HTTP, BOOTP, TFTP,*IEEE 802.1Q,*IEEE 802.1X 

Codec 

G.723.1 (5.3K 6.4K b/s), G.729 A(8Kb/s), G.711 A/U (64Kb/s), G722 

QoS 

TOS, Jitter Buffer, VAD, CNG, G.168 (32ms) 

Network 

2*RJ45 10/100/1000M Ethernet interfaces(LAN/PC) IP Assignment: Static IP or DHCP 
or PPOE VPN(L2TP) DNS Clients (Primary and Secondary) 

Conversation Mode 

Handset, Headset or Hand-free Mode, RJ11 and 3.5mm headset jack, 9-level volume 
adjustment 

Call Processing 

Line status indicator (dual-colors LED), Multiple Accounts, Call Waiting, Call Queuing, 
Line Switching, Auto-answer Call Transfer, Call Holding, Call Pickup, One Button Dial, 
Redial Speed dial via Phone directory, Dial directly via Call record 3-way conference, 
DND, Voice Mail, BLF (dual-colors LED) 

Expansion Module 

EXT: ESM32 programmable button module, support up to 6 ESM32s SOR: FXS, FXO, 
USB (reserved) 

Application 

Public phone directory Private phone directory, Other customizable applications, XML 

Security 

Password Login Web Signaling encryption, Media encryption 

Management 

Upgrade: HTTP/TFTP/FTP/Auto-provision Configurations: Phone/Web/Auto-provision 
Debug: Telnet/Phone/Web 

Power Supply 

Power adapter: AC 100-240V input and DC 12V/1A output PoE (IEEE 802.af) 

Physical Features 

Storage Temperature: 0

-60

 Operating Humidity: 10%-90% Size: 

254mm*205mm*87mm 

Net weight:  

3.02 lbs. 

Certifications 

CE, RoHS 

 

 

 

Summary of Contents for SayHi GS620

Page 1: ...GS620 IP Phone Quick Reference Guide ...

Page 2: ... List 4 Connecting Your Phone 4 Adjusting the Angle of Your Phone 5 3 Phone Overview 6 Upper Housing 6 Lower Housing 8 LCD Screen 9 4 Operation 11 Making a Call 11 Answering a Call 11 Hold 11 Redial 11 Directory Dial 11 Making a Second Call 11 Transfer a Call Blind Transfer 11 Transfer a Call Supervised Transfer 12 Mute 12 Do Not Disturb 12 Conference Call 12 ...

Page 3: ...t Static IP or DHCP or PPOE VPN L2TP DNS Clients Primary and Secondary Conversation Mode Handset Headset or Hand free Mode RJ11 and 3 5mm headset jack 9 level volume adjustment Call Processing Line status indicator dual colors LED Multiple Accounts Call Waiting Call Queuing Line Switching Auto answer Call Transfer Call Holding Call Pickup One Button Dial Redial Speed dial via Phone directory Dial ...

Page 4: ...e 1 Product certification Connecting Your Phone As illustrated below 1 Plug your LAN network cable into the LAN connector If your network is equipped with POE this connection will also provide power to the phone If your LAN is not equipped with POE then you must also use the power adapter 2 Use the PC port to connect your PC 3 The station handset is plugged into the jack with the handset icon 4 If...

Page 5: ...GS620 IP Phone Quick Reference Guide Page 5 www iconcloud com Adjusting the Angle of Your Phone 1 Press the two tabs on either side of the base to adjust the GS620 to the desired angle ...

Page 6: ...d 2 Mute button Toggles the Mute feature on or off Red indicates the feature is enabled 3 Message button Typically auto dials your voice message service Red indicates there is an unread voice mail message 4 Service Service button Open or Close the Services menu 5 Directories Directories button Use it to access call logs and corporate directories 6 Menu Menu button Allows you to scroll through menu...

Page 7: ...ys a softkey function To activate a softkey press the softkey button 15 Line Programmable Buttons Outside Line Key 1 Red flashing There is an incoming call 2 Red steady Pick up and enter normal call 3 Yellow green flashing Holding call 4 Yellow green steady Active call Programmable Keys Extension or Programmable Feature 1 Red steady Extension is busy Feature in use 2 Yellow green steady Extension ...

Page 8: ...icrophone Hands free transmit audio 23 Line expansion module Maximum support 6 ESM32 line expansion module the total of 192 programmable buttons Lower Housing Num Buttons Description 1 Adjustable Stand Multiple angle stand with built in wall mount bracket 2 Stand buttons Press buttons to adjust angle of the phone 3 USB Reserved ...

Page 9: ... POE LAN connections 7 Headset Headset connection port 8 Handset Handset connection port 9 EXT Port Connector for optional EDM expansion module 10 LAN Port Connects phone to LAN for communication with telephone server 11 PC Port Connect to a local PC LCD Screen Num Buttons Description 1 Time HH MM ss Displays the current time Can be set to 12 hour or 24 hour clock ...

Page 10: ...the state of the phone In idle mode the following options are displayed Menu Phone setup call history and phone book Log Display the call log DND Activate Deactivate Do Not Disturb When active a Lock appears on the upper line of the display Dir Access the dial by name directory 6 Network Status Displays the current LAN interface network connection status Connected Disconnected 7 Date Month day yea...

Page 11: ...place the first call on hold 4 When finished return the handset to the cradle press the speaker key or press the END CALL softkey Hold 1 While on a call press the HOLD key to place the call on hold 2 The line on which the call is held will flash green 3 To retrieve the held call press the appropriate line button where the call is held Redial 1 Press the REDIAL key to view the last number dialed or...

Page 12: ...way conversation Do Not Disturb 1 Press the DND softkey 2 A lock icon will appear on the top line of the display and next to each of the outside line keys Callers will be routed to your station voice mailbox or another extension or busy tone based on desired programming 3 Press DND a second time to return to disable DND and return to normal mode Conference Call You can initiate a 3 party conferenc...

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