Escene ES330-PEG User Manual Download Page 2

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Escene Communication

Tables of Contents

1.Getting Started 4

1.1 About 4

1.2 Feature Highlights: 4

1.3 Technical Features 4

2.Connecting Your Phone

3.Phone overview

3.1 Understanding Buttons and Hardware

3.2 Understanding Phone Screen Features

4.Basic Call Handling 11

4.1 Placing a Call 11

4.2 Answering a Call

4.3 Ending a Call 12

4.4 Using Hold and Resume (Switch Calling Line)

4.5 Transferring Calls 13

4.6 Using Mute 14

4.7 Do Not Disturb

4.8 3-way Conference 14

4.9 Expansion Installation

4.10 Expansion Settings

4.11 Time & Date 15

4.12 VOIP Call Forwarding 15

5.Advanced Call Handling

5.1 Using the phone book

5.2 Using Call Logs

6.Keypad Instruction

6.1 SIP Account Settings

6.2 Network Setting

6.3 Load default settings

6.4 Customizing Rings and Volume 20

6.6 View status 20

6.7 Diagnose

7.Web Settings 22

Main Interface-Phone Status 22

Summary of Contents for ES330-PEG

Page 1: ...www escene cn en Escene Communication 1 ES330 PEG IP Phone User Manual E Es sc ce en ne e C Co om mm mu un ni ic ca at ti io on n C Co o L Lt td d ...

Page 2: ...s 13 4 6 Using Mute 14 4 7 Do Not Disturb 14 4 8 3 way Conference 14 4 9 Expansion Installation 14 4 10 Expansion Settings 15 4 11 Time Date 15 4 12 VOIP Call Forwarding 15 5 Advanced Call Handling 17 5 1 Using the phone book 17 5 2 Using Call Logs 18 6 Keypad Instruction 19 6 1 SIP Account Settings 19 6 2 Network Setting 19 6 3 Load default settings 20 6 4 Customizing Rings and Volume20 6 6 View ...

Page 3: ...7 IP Strategy 37 10 Phone Book 38 10 1 Group 38 10 2 Contact 38 10 3 LDAP 39 10 4 Ban List 40 11 Phone Maintenance 40 11 1 Basic 40 11 1 1 HTTP Upgrade 40 11 1 2 FTP Upgrade 41 11 1 3 TFTP Upgrade 42 11 1 4 Default Setting 42 11 1 5 Reboot 42 11 2 Advanced 43 11 2 1 Log 43 11 2 2 Auto Provision 43 12 Password 45 13 WEB Other Settings or Information Appendix 45 13 1 WEB User 45 13 2 Multi Language ...

Page 4: ...eys Support Plug and Play Support PoE and AC power adapter Support HTTP TFTP FTP Auto provision TR069 for upgrade software 1 3 Technical Features Item ES330 PEG Screen Grayscale LCD with background light 128 64 pixel 4 display 2 4 inch Line 3 Language Multi Language e g CN EN Spain Portugal Poland Turkey French Italy etc Function Keys 4 Soft keys 2 Line keys dual color LED 6 Navigation keys arrow ...

Page 5: ...edia encryption RC4 VPN 802 1X VLAN QoS 802 1pq LLDP TLS MD5 AES ROOT USER Management Application LDAP 2 search someone in two LDAP server Enterprise phone directory download with server and it support 800 contacts Public phone directory XML Phonebook Search Input Out put Private phone directory input output 300 contacts every contact can save 3 numbers and the size of number is 19 bytes Call Hist...

Page 6: ... 1 RJ45 cable 1 CD 1 Quick Installation 1 Quick User Guide 1 Product certification 1 2 As shown in figure 2 1 and figure 2 2 Please plug Handset Cord into RJ11 interface IP PHONE and Handset RJ45 cable into the LAN interface IP PHONE will automatically start if IP PHONE with POE function 3 The phone must work together with power adapter without POE support 4 Connect your computer to PC interface o...

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Page 8: ...re is enabled 3 Messages button Typically auto dials your voice message service Red means have unread voice mail 4 SERVICE Server button Open or Close the Services menu 5 DIRECTORIES Directory button Use it to access call logs and corporate directories 6 MENU Menu button Allows you to scroll through menus 7 Volume button Controls the volume and other settings 8 CONFERENCE Conference button Connect...

Page 9: ...bind in order to achieve speed dial Turn on BLF 1 Red steady Remote line is busying 2 Yellow green steady Remote line is idle The order of the hot keys On the left top to bottom 1 2 3 4 5 6 On the right top to bottom 7 8 9 10 11 12 17 C Back button Return to the standby interface 18 Navigation button Up Adjust ring volume operate with the down button Down Open Missed Calls list Left Open Received ...

Page 10: ...one port Connect the Microphone 5 Power port 12VDC 6 Headset port Support RJ9 interface connection 7 Handset port Connect the Handset 8 EXT port Expansion module interface 9 LAN port Connect to a LAN interconnecting device 10 PC port Connect to a local PC 3 2 Understanding Phone Screen Features This is what your main phone screen might look like Figure 3 3 LCD for example is 330 NOTE 320 just only...

Page 11: ... your phone screen and the function is different when menu changes 4 Basic Call Handling You can perform basic call handling tasks using a range of features and services Feature availability can vary see your system administrator for more information Note The bold type of the following text and following a button in table signifies the phone s button for example Speaker button and the coming call ...

Page 12: ...ng the handset or pressing Headset or Speaker button If you make a mistake while dialing press C button to erase digits 4 2 Answering a Call You can answer a call by simply lifting the handset or you can use other options if they are available on SayHi IP Phone If you want to Then Answer with a handset 1 Your phone rings 2 Line button of the ringing line is Red and flashing Light strip is Red and ...

Page 13: ... call on current line Press Line button Release a call on different line Select the line want to release hold press the line so recovery Tips Engaging the Hold feature typically generates music or a beeping tone A held call is indicated by the Yellow green and flashing Line button 4 5 Transferring Calls Transfer redirects a connected call The target is the number to which you want to transfer the ...

Page 14: ...ss MENU or OK button Function setting DND select line Disable 4 8 3 way Conference You can establish a three party conference during the conversation three phone parties can communicate with each other If you want to Then Invite the transfer recipient into a conference in a transferring 1 When the transfer recipient answers the call press CONFERCENCE button or CONF on your phone 2 Then the held on...

Page 15: ... Speed Dial Prefix BLA DTMF Account choose account which you want to set Name give it a name which you want Number set your expansion number 4 11 Time Date If you want to Then Time Date 1 Press MENU or OK button Function setting time date 2 you can select SNTP select enable to set parameter time server daylight SIP server select enable to set parameter root can modify date manual Settings select e...

Page 16: ...select enable 3 input number which you want to transfer when have a call in conversation it will transfer No answer transfers 1 Press MENU or OK button Function setting VoIP call forwarding 2 select no answer transfer select enable 3 input number which you want to transfer when have a call in but you don t have time to answer it will transfer ...

Page 17: ... button Phone book Personal phone book View All 2 Select the add group then press OK button 3 Use the navigation keys to select content press OK button to set and modify Group name name of the group 4 Press Save soft key to complete Modify group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select the ...

Page 18: ...button Phone book Personal phone book 2 Select View ALL or select a contact who are belong to different group 3 Select a contact then press Dial If there are multiple numbers of one contact press Dial to enter the interface of call options select the one you want to call and press Dial 5 2 Using Call Logs Your phone maintains records of your missed placed and received calls If you want to Then Vie...

Page 19: ...een User Name the account matched with the SIP server extension number Authen usr The Authenticated users matched with the SIP server The default With the same account user pwd the user password matched with the SIP server Description description of this account SIP1 the primary SIP server by default all calls through the server SIP2 the secondary SIP When the primary server is unavailable use the...

Page 20: ...tting Phone setting Ring type 2 It will auto ringing Press navigation to choose ring tone 3 Press OK to set the ring tone Press soft key to cancel Adjust the volume level 1 Choose System setting Phone setting Volume setting 2 You can adjust the volume level of following types Ring volume Phone call ring volume Handset volume Handle output volume Handset mic volume Handle input volume Speaker volum...

Page 21: ...www nolto com Escene Communication 21 If you want to Then Keys You can check the phone keys LCD Press OK to start press C to exit Lights Press OK to start press C to exit Sound Press OK to start ...

Page 22: ...ith 320 All of the other ES330 PEG IP PHONE was looks like as below Main Interface Phone Status Here you can see as below information System Run Time Register Status Network Status System Information ITEM DESCRIPTION System Run Time The phone system normal running time Register Status The status with Account 1 3 EX Module status Network Status The status with LAN MAC LAN IP Net mask Gateway Primar...

Page 23: ...ES330 PEG IP Phone www nolto com Escene Communication 23 Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want ...

Page 24: ...t Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Socket5 Proxy Server Socket5 Proxy Server Enable Disable Socket5 Proxy Server Server IP Socket5 Proxy Server IP address Port Socket5 Proxy Server port default is 1080 Anonymous Login Enable Dis...

Page 25: ...ns that pc port and LAN port will share the same network Router Router feature is for the phone PC Port You must input IP address it s equivalent to a gateway and Net mask If you want to use DHCP function please turn it on input start IP and end IP 7 1 3 Advanced VPN Setting When using VPN Setting option you can set several parameters as follow VLAN Setting Enable VPN You can enable disable VPN fo...

Page 26: ...e used for authentication OPEN VPN Upload the ovpn file to the phone VLAN Setting When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable VLAN for phone and pc VID LAN PC Port The VLAN ID you want the phone or pc to join ...

Page 27: ...ose VOIP PSTN but this model nonsupport PSTN if you need Pls contact us to buy another model that can supports PSTN Amount of Line Account Used The line key of account used default is 2 Display Name It is showed as Caller ID when making a phone call Username It is a username provided by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provided by SIP...

Page 28: ... s NAT Traversal Defines the STUN server will be active or not STUN Server Session traversal utilities for NAT BLA Share with the line BLA Number BLA Number Subscribe Period Subscribe expire time Register Expire Time IP PHONE automatically registered every time SIP Transport There are UDP TCP TLS three options Ring Type Select this account ringing type 8 2 Call ITEM DECSRIPTION Call Do Not Disturb...

Page 29: ...red to NAT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port active and to avoid the server to shut down the port UDP Keep alive Interval Default is 30 second 8 3 Security ITEM DECSRIPTION Security SIP Encryption Enable Disable SIP encryption RTP Encryption Enable Disable RTP encryption Encryption Algorithm The encryption algorithm at this time we only have RC4 Encr...

Page 30: ...the phone is talking the second call will be in the queue Call Waiting Tone Select the frequency with the tone when call waiting DTMF The DTMF transmitted mode include RFC2833 Inband SIP Info Auto Fuzzy Search Fuzzy search someone with the phone book in the idle Phone Book Search Enable Disable the phone book search feature with accurate or T9 mode Call List Save You can choose to save the call li...

Page 31: ...he appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually 9 1 2 Call ITEM DECSRIPTION Call Pickup Function When you are not in the position others can help you to answer Pickup Code Fill in server s pickup code Message The code with voice message Booking Voice Mail Open this feature the phone light Message will be bright when it ...

Page 32: ...When you to use the code such as 28 123 or 23123 you need to set this feature RFC 2833 Play Load Default is 101 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals P Asserted Identity Enable Disable the P Asserted Identity feature SIP Session Timer T1 The SIP Session Timer setting SIP Session Timer T2 The SIP Session Timer setting SIP Session Timer T4 The SIP Session Timer setting Lo...

Page 33: ...3 default is 46 9 2 Advanced 9 2 Audio ITEM DECSRIPTION Audio Audio Codecs Select the audio codecs what you want Jitter Buffer It is a shared data area where voice packets can be collected stored and sent to the voice processor evenly Other Setting the Payload length High rate VAD Echo suppression mode Side ton 9 2 2 Basic ...

Page 34: ...ume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is Lv3 the range is 1 7 Headset MIC Volume The headset MIC volume default is Lv3 the range is 1 7 6 2 3 Advanced ITEM DECSRIPTION Ring Ring Type Select the ring type Default is Ring 1 Uploading Ring Tone Please upload a ring tone with...

Page 35: ...used or hard to remember Speed Dial Prefix You can use this key feature to speed up dial a call with a specified prefix number DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF BLF You can use the BLF feature to monitor a specific user for status changes on the phone Paging You can use multicast paging to quickly and easily forward time sensitive annou...

Page 36: ...TE IF THE PHONE WITHOUT THE KEY YOU CAN IGNORE IT 9 5 Soft Key Soft Keys Soft key is the key with below display in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you are dealing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it 9 6 Dial Plan If you want to setup a dial plan you can click Dial Plan ...

Page 37: ... 5060 Prefix The number which you need to press actually if you want to call the phone Called Insert Number There have two option Enable or Disable Position Which position you want to insert the number Number Which number you want to insert Called Delete Number There have two option Enable or Disable NOTES If you want to know more detail about Dial Rule pls find it in the official website to downl...

Page 38: ... book on this web page If you want to add a Group you just ought to click Add Group You can edit an existed Group by click You can delete an existed Group by click if you want to delete all Groups you just ought to click Delete All Group 10 2 Contact You can add edit and delete contact in a phone book on this web page The phonebook can storage 300 contacts entry If you want to add a Contact you ju...

Page 39: ...wnload and save this contact to PC after you select 10 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office website to download the specific document HTTP www escene cn en As below figure is an example e g LDAP Name Filter sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC escene DC com Username bb ldap escene com Password escene_2012...

Page 40: ...xisted Ban List by click You can delete an existed Ban List by click if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select 11 Phone Maintenance 11 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 11 1 1 HTTP Upgrade You can upgrade the software kernel and configur...

Page 41: ...l contacts in the vCard mode but upload only support one by one EXT Module Used for updating backup the expansion of the phone Log Used for the administrator to find out or making sure the problem with this equipment All Config File All Config File includes Configuration Extern Log XML Phone book Enterprise Phone Book 11 1 2 FTP Upgrade You can upgrade the software kernel and configure files by FT...

Page 42: ...IP The IP address of the TFTP server Filename Downloading from FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup the configure file of the phone Phone Book Used for updating back up the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES It...

Page 43: ...to catch a debugging Level you need to setup on this interface 11 2 2 Auto Provision When you open this auto provision feature the phone will do auto provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you can find it in the official website HTTP www escene cn en ...

Page 44: ...Config File Used for auto download config file from server Auto Download Expansion Used for auto download expansion configure from server Auto Download Enterprise Phonebook Used for auto download Enterprise Phonebook from server Auto Download Personal Phonebook Used for auto download personal phonebook from server Booting Checked Used for checking the auto provision when phone booting Disable the ...

Page 45: ...inistrator you can modify both the user s and admin s passwords 13 WEB Other Settings or Information Appendix 13 1 WEB User In the upper right corner of the website page you can select the user or logout 13 2 Multi Language In the upper right corner of the website page you can select the language in the below list 13 3 Note Tips In the right middle of the website page there is a Note tips in every...

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