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I get the below message when I try to add my fireplace to my
account at
•
Ensure your fire is turned on at the wall/has power supply
•
Ensure the ethernet cable is correctly connected to your fire
and modem.
•
Contact Escea to confirm the correct serial and PIN number.
My Smart Heat was working but now I get a message that says
“Communication Failed! There has been an error communicating
with the server! Please check your
internet connection.”
•
Reset your fireplace and router/modem by switching them off
at the wall for one minute, and then back on again.
•
Contact Escea to assist you if this does not fix the issue.
Why can’t I change the on/off time for the timers when on my
app?
•
When connected locally, the App allows you to
activate/deactivate the pre-set timers. To set the on and off
time for timer 1 & 2, you need to do this with the fire’s
handheld remote.
Summary of Contents for SMART HEAT
Page 1: ...User Guide SMART HEAT...
