ESB Tanning Systems
How to Obtain Service
1.
Review the “Helpful Service Hints” to follow.
2.
If you require additional assistance, contact the Customer Service Department at the
ESB Authorized Dealer where the bed was purchased. If it becomes necessary to
replace a warranty part, proof of purchase is required to obtain warranty service.
It
is important to keep your store receipt.
3.
For non-warranty parts replacement or for routine maintenance, contact your ESB
Authorized Dealer.
Helpful Service Hints
Lamps will
not light
Is the tanning bed on using the timer system?
Is the tanning bed plugged into the electrical receptacle?
Are the power cords securely connected from the canopy to
bench?
Is your bed on a 20 Amp dedicated circuit breaker?
Check the power supply. You may have to reset the circuit
breaker. This is due to not having a 20 Amp dedicated breaker or
having too many devices on the proper breaker pulling too much
amperage while tanning.
Verify that the voltage coming out of the wall is safe for this
product. Your voltage should not exceed 135 Volts.
The lamp may not be locked into place. You may need to hand
twist back into locking position
The lamp may be burnt out. Removal of the acrylic/grill may be
needed. Refer to Acrylic Removal section of this manual.
Remove a lamp that lights and place it in the spot where the lamp
was out. If this new lamp doesn’t light in this position the ballast
may need to be replaced. If it does light, the first lamp may need
to be replaced.
Two or three
lamps located
next to each
other are not
lit
Possibly a ballast problem due to a power surge in your household
electrical system. Contact your ESB Authorized Dealer for replacement
assistance.
Canopy fails
to stay in the
upright
position
Double check assembly instructions. Gas shocks may have been put on
upside down. See page 11.
