Page:
8
User Manual:
Troubleshooting
Fault
Possible Cause
Solution
The Chest Freezer
doesn’t operate.
Not plugged in.
Plug the Chest Freezer in.
The circuit breaker has tripped,
or a fuse blown.
Replace any blown fuses or reset tripped circuit
breakers.
The freezer temperature is set at
“0/OFF”.
Increase the freezer temperature.
The compressor turns on and off
frequently.
The room temperature is hotter than normal.
Try to bring the room temperature down.
A large amount of food has been added to the
freezer.
Give the Chest Freezer time to return back to
your desired temperature setting.
The door is left open too often.
Try to minimise the door being opened for
sometime.
The door is not closed completely.
Close the door completely and ensure a com-
plete seal.
The temperature control is not set properly.
Change the temperature control to your desired
setting.
The door gasket doesn’t seal properly.
Try cleaning the door gasket seals with warm
soapy water. If this still doesn’t improve the seal,
you may need replacement gasket seals from
either a refrigeration specialist or Residentia
Group.
The freezer doesn’t have the correct clearances.
Ensure your Chest Freezer has been installed in
an appropriate space and has the correct clear-
ances (as per this instruction manual).
There has been a recent power outage.
Give the refrigerator a few hours to return to the
desired temperature setting.
The temperature inside the Chest
Freezer is too warm.
The temperature control is set too warm.
Turn the temperature control down to a cooler
setting and leave for several hours for the tem-
perature to stabilise.
The door is kept open too long is opened too
frequently.
Try to minimise the door being opened for
sometime.
The door gasket doesn’t seal properly.
Try cleaning the door gasket seals with warm
soapy water. If this still doesn’t improve the seal,
you may need replacement gasket seals from
either a refrigeration specialist or Residentia
Group.
The freezer doesn’t have the correct clearances.
Ensure your Chest Freezer has been installed in
an appropriate space and has the correct clear-
ances (as per this instruction manual).
There has been a recent power outage.
Give the refrigerator a few hours to return to the
desired temperature setting.
