iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
101
2.37 EXECUTIVE/SECRETARY FORWARD
Description
iPECS Phones can be assigned as Executive/Secretary pairs. By activating DND, the
Executive also activates Unconditional Call Forward to the Secretary, which will forward
Executive calls to the Secretary. With the
“CO Call to Secretary” option enabled, all CO calls to
the Executive forward to the Secretary regardless of the Executive
’s station status. In addition,
if the Secretary is in DND, Executive calls sent to the Secretary route back to the Executive if
the
“Call Exec If Sec in DND” option is enabled.
Each Executive can be assigned a
“Grade” (01, highest ~12, lowest). Executives with a higher
grade can call lower grade Executives overriding the Executive/Secretary forward.
With the
“Icm Call to Secretary” option(PGM229-Btn5) enabled, all internal calls to the
Executive(except for calls from higher or same grade executive) forward to the Secretary
regardless of the Executive
’s station status.
Callers to an Executive in DND can leave a Message Wait indication. The message waiting
indication is given to the Executive or Secretary station based on the system database and
User Programming.
Operation
iPECS Phone
To activate/deactivate Executive/Secretary forward from the Executive iPECS Phone
1. Press the
[DND]
button to toggle Executive/Secretary Forward.
Conditions
1. The available number of Executive/Secretary pairs is provided in Table 1.2-1.
2. An Executive may have multiple Secretaries and a Secretary may have multiple
Executives. Each forms a separate Executive/Secretary pair.
3. If the Secretary is busy when a call is received for the Executive, the caller will
receive busy tone.
4. The Secretary may override the DND status of the Executive to Camp-On and
transfer calls to the Executive.
5. A chain can be constructed by assigning the Secretary of one pair as an Executive
of another. Although a chain may be constructed, a loop back is not allowed.
6. If an Executive has multiple Secretaries, calls will automatically route to the
Executive
’s first idle Secretary.
7. The Executive may use Call Forward to send calls to stations other than the
Secretary.
8. Messages are left at the Executive or Secretary based on assignment of
“Left Msg
Exec
”. When enabled (On), messages are left at the Executive’s station.
9. The Executive Grade can be assigned only for Country Code
“82”, Korea.
10. The Executive can call to another executive who is same Group in ADM 229
– B7
even though they are different grade.
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...