Ericsson ASB 150 02 Description Download

Page: 19 / 70

19(42)

Datum/Date

Rev

Dokumentnr/Documentnr

Uppgjord/Prepared

Dokansv/Godkänd - Doc respons/Approved

Kontr/Checked

Tillhör/Referens-File/Reference

1999-07-15

1545-ASB 150 02 Uen

FAULT TRACING DESCRIPTION

Faktaansvarig - Subject responsible

2.6

Flow chart: Digital trunk does not work at all

Correct programming

Is the

Check in RASC the link
supervision if synchroni-
sation is possible.

Warnings

logged for the

card functions?

Did this

board work before?

Connect to RASC.

firmware?

Is the

hardware setup

ok? Correct jumper

settings and/or

Correct hard-
ware setups

Did this

board work before?

Swap board.

Does it function

correctly?

Send to swap repair
with fault report

network/line

signalling selection

link correct?

Is the

ISDN termi-

nation selection

correct?

Change selection

Are the

services used

in the PBX subscri-

bed correctly?

Change termination

Are the

services used

in the PBX subscri-

bed correctly?

If possible collect the signalling
trace and forward it with the
fault report. (see point 4.13)

Go to " Completion of service" on page 31

From
page 12

Summary of Contents for ASB 150 02

Page 1: ...chart No possibility to make calls in PBX 15 2 4 Flow chart Individual board not working 16 2 5 Flow chart Individual does not work at all 17 2 6 Flow chart Digital trunk does not work at all 19 2 7...

Page 2: ...nsible 3 6 Voltage measurements 37 3 7 Check on power supply 37 3 8 System reset 38 3 9 Check on line network 38 3 10 Check on programmable parameters for facilities 38 3 11 Check on resources 39 3 12...

Page 3: ...O M centre requires a PC with RASC and CSM installed and a Hayes compatible V 32bis modem Fault locating on site requires a portable PC with RASC and a V 24 cable connected to a free V 24 port Additi...

Page 4: ...d to the relevant alarm centre This can be avoided by re classifying the restart codes or by deactivating the alarm transmission The changes done to avoid alarms from being issued while servicing shal...

Page 5: ...n be short circuited by a plug to in voke restart refer to section 4 8 CSM The Cordless System Manager is a maintenance and configuration software program for the Integrated Cordless System A PC with...

Page 6: ...e test Several line signalling diagrams for trunks include a line test that is done for both outgoing and incoming calls These tests are described in RASC RASC menu CONFIGURATION TRUNKS Link supervisi...

Page 7: ...data for all board PBA positions in the PBX The database contains also details about the type of PBA that should be installed The update means that the database is adapted to physical reality An upda...

Page 8: ...a statement giving the name of the defective part or the cause of the problem e g a defective BTU _ board is indicated by the statement BTU _ board defect When there are more possible items they are...

Page 9: ...NO N or text Inputs are points 1 or 4 and outputs are points 2 3 or 4 This symbol contains an instruction for the maintenance engineer This symbol is used as starting point for a procedure e g START a...

Page 10: ...ted on all boards on BTU D or REG Red LED is lit if CP is restarted The LED can be ON for up to 2 min during upgrading or only 1 to 5 seconds during start up conditions Go to c Yellow LED flashes in d...

Page 11: ...SH PROMS could be re written refer to RP LED conditions yellow Flashes during start up of CP This LED flashes during start up of the CP and is OFF during normal operation green Alarm log indication If...

Page 12: ...ck if the yellow and green LEDs flash otherwise the RP is not working yellow This LED indicates if the board is in start up procedure or if the board individual is blocked This condition is normal for...

Page 13: ...eipt of start order from CU RP reports data to CPU e g type of board ON OFF BLOCKED Occurs when database does not match with reported data from RP or if at least one individual is blocked4 R FL1 R FL1...

Page 14: ...sec ON OFF ON OFF Prom test ERROR OFF ON OFF ON RP GREEN LED RP YELLOW DSP YELLOW DSP GREEN OFF OFF FL OFF FL OFF RP GREEN LED RP YELLOW DSP YELLOW DSP GREEN FL STARTUP FL OFF OFF FL OFF RPSTARTUP FL...

Page 15: ...ver on cabinet containing the CPU D Insert cold start strap and remove it immediately Does the red LED above cold start strap light indica ting a cold start and extinguishes when strap is removed Chec...

Page 16: ...i e no bent legs giving poor contact from faulty board Y N Revision Translate message to revision state of board state ok Y N Mounted correctly Replace board see point 1 3 Connect RASC and read hardw...

Page 17: ...N Analog digital analog digital AE AA Line signalling Y N diagram agrees with line test Check with anaolg test equipment in MDF for dial tone from public exchange Fault in public ex change Report fau...

Page 18: ...r Y type Measurement value agrees with table see point 5 Y N Disconnect temperature sensor and measure resistance of sensor Replace temperature sensor Follow recom mended measure Connect RASC and chec...

Page 19: ...rk before Connect to RASC firmware Is the hardware setup ok Correct jumper settings and or Y Correct hard ware setups N N Did this Y board work before Swap board Y Does it function correctly Send to s...

Page 20: ...ect to RASC and read warning log Warnings Y logged resulting from the fault Verify which individu al causes the fault Trunk Other type Y Y proper wiring twisted pair with no stubs extra jack Correct w...

Page 21: ...Subject responsible 2 8 Flow chart Individual facility does not work Has this START Correct Y Y N Y AA N Report fault see point 4 13 Connect to RASC facility ever worked before N AA Warnings N logged...

Page 22: ...problem No of trunks VMU Y Y N recommended measure Follow Expand capaci ty if possible Y AA N Report fault see point 4 13 Connect to RASC logged resulting from the fault Fault remains boards etc Try...

Page 23: ...al e g in trunk or extension obtainable Is a transmission Report fault see point 4 13 Test line running Fault remains Y Y AA N N Y N meters correct transmission para self sustained No transmission Y D...

Page 24: ...di tions restarts occur and select a time when these do not occur to avoid restart during service Connect to RASC Y Remove boards one by one PBX goes into operation Y Replace faulty board Fault remain...

Page 25: ...N Y System manager Control Service Check availability of indicated Base Station in System Manager Control System Base Station available Y N Connection between the indicated IC CU IC LU and BS has bee...

Page 26: ...g the load of the Base Stations by System manager Statistics Display Station Station load or checking the working of the Base Station by System manager Statistics Settings View on line Blocking Y N ca...

Page 27: ...eave charger connected until battery is charged icon is stable Portable notinitialized for the system Portable defective System out of order see Common user complaint Connect charger to charge battery...

Page 28: ...replaced with defaults User Data Y N Error Error occurred during initialization process Initialization Y N Error Restart initialization ERRORS 1 Ringing cadence data missing or corrupted Reinitialize...

Page 29: ...cting its battery Switch on and go off hook Call icon visible Y N now Portable okay now dial tone will be heard Portable defect Turns off after No speech channels available in IC CU IC LU or Base Stat...

Page 30: ...h DCT1800 on to IC CU N Y Cabling correct COM1 port of PC IC CU board Serial PC cable connection N Y No desk charger message with portable in Check desk charger programmer cable Replace cable connecti...

Page 31: ...Remaining faults are to be reported see point 4 9 Fault reporting If you cannot fix the problem at the moment start up the exchange again and give the customer instruc tions how to cope with malfuncti...

Page 32: ...be faulty 3 2 Check RASC connection When encountering communication failures to RASC verify proper settings for the V 24 port and the pro grammable parameters for the built in modem and corresponding...

Page 33: ...default 9600 19200 and 38400 Consult your PC documentation to check which bit rates are supported for the COM2 port When the program has correctly started up the welcome menu is displayed If there is...

Page 34: ...table followed by a normal switch on 3 Access Preferences menu 2 x down yes 4 Access DCA Service menu 1 x up yes 5 Access wanted service display option The DCA Service menu has six options available t...

Page 35: ...ignal strength than the one currently displayed Channel Info Not applicable to maintenance Time Slots Not applicable to maintenance Select PUN This menu is useful for testing purposes when more system...

Page 36: ...owing display is entered by pressing down The Link Info option can be used for site surveys and commissioning of the system All information re garding the traffic beacon channel to which the portable...

Page 37: ...RASC tool menu systems ad converters or direct ly on the backplane As it is possible to cause a short on the lines during measurement all boards in the cabinet should be removed Test points on the ba...

Page 38: ...ly for the facility to function See Facilities in RASC reset pins There are several conditions needing a restart of the PBX In this case there are two ways of restarting the system Switch off the powe...

Page 39: ...part of the fault checking relates to the Cordless system with a table describing the class most probable reason and service class number Column 1 Fault numbers in sequence Column 2 Service class Cla...

Page 40: ...Message corrupted or not received 15 2 2 Board signalling link was cut When a board is not polled it resets itself and after communication has recovered it sends this message to CPU 16 1 10 Board con...

Page 41: ...erification of revision states 3 14 Update of board positions Read the revision states of the hardware positions RASC menu Maintenance HW SW RP Highlight the relevant row with the cursor and update th...

Page 42: ...ct responsible 4 Resistance of temperature sensor at different temperatures Temperature in deg Celsius k Temperature in deg Celsius k Temperature in deg Celsius k Temperature in deg Celsius k 40 35 30...

Page 43: ...rements of the CPU D4 3 1 4 Upgrading Program 4 1 5 Creating the Output File 4 1 6 Terminal Application to load the file into the CPU D4 8 2 TROUBLE SHOOTING 14 2 1 Upgrading using a modem with the te...

Page 44: ...elix etc manages the communication between PC and the CPU D4 The terminal program is used to load the new ASB 150 02 software upgrade file created by the UPGRADE PROGRAM into the CPU D4 In order to ke...

Page 45: ...essary to create the output file based on the current system software version and the in comparison to system software version that is to be upgraded to 1 2 Requirements HW main requirements 486DX2 66...

Page 46: ...02 Uen Faktaansvarig Subject responsible POS 00 01 02 03 TYPE CPUD4 ELUD ELUA BTUB ARTICLE ROF 157 5118 4 RYS 102 533 1 FECU ATMEL AT 49F040 ROF 157 5118 2 RYS 102 516 1 ROF 157 5114 1 RYS 102 514 1...

Page 47: ...ing the Output File The first step is to create an output file that shall be loaded into the exchange Refer to the read me file giving details of the version of the software to be upgraded to and comp...

Page 48: ...e valid number to be used and entered in the field of the software version currently in the PXB The link version can be read out using RASC Check the LZY information with link version of the PROMS The...

Page 49: ...S B B 1 1 5 0 0 0 0 2 AAAAAA SSSS BBBB 1 1 555 0 0 0 0 2 A A S B B 1 5 0 0 0 0 2 A A S B B 1 5 0 0 0 0 2 A A S S B B 1 5 5 0 0 0 0 2 2 A A SSSS BBBB 1 555 00 00 2222 Welcome to the remote update file...

Page 50: ...00 00 22 A A S S B B 11 5 5 0 0 0 0 2 2 A A S B B 1 1 5 0 0 0 0 2 2 A A S B B 1 1 5 0 0 0 0 2 AAAAAA SSSS BBBB 1 1 555 0 0 0 0 2 A A S B B 1 5 0 0 0 0 2 A A S B B 1 5 0 0 0 0 2 A A S S B B 1 5 5 0 0...

Page 51: ...mounted on the CPU D4 Note that the software version stated on the PROMS is obsolete after loading the new software The output file ____ txt must not be accessed by any editor as this action may destr...

Page 52: ...tart the contents in the upgrade FLASH is checked If an error is encountered e g wrong checksum or last uploading of new SW was not finished the content of the active FLASH will be copied into the upg...

Page 53: ...rade FLASH state is indicated by the following messages displayed on the screen NOT OK connection was broken OK OK indicates no backup has been ordered ERROR DURING LAST UPLOAD repeat upload UPGRADE W...

Page 54: ...y that the file is sent as a text file The next screen shows the process of file uploading 1 6 6 Uploading the file After the file transfer is started this screen shows the progress of uploading Each...

Page 55: ...es thus after waiting up to 5 minutes upgrading is activated If the program in the upgrade FLASH is valid and the system time reaches the upgrade time the system will automatically perform a re start...

Page 56: ...oved Kontr Checked Tillh r Referens File Reference 1999 07 15 E 1541 ASB 150 02 Uen Faktaansvarig Subject responsible 1 6 9 Menu item E exit remote upgrading If no input occurs for more than 15 minute...

Page 57: ...ng on the CPU D4 page 6 Error input parameters are not within directory information file Verify that all parameters were correct Check that the market version is correct Check that the upgrade version...

Page 58: ...d by the upper LEDs on the CPU D4 The CPU displays this process by lighting the LEDs on the front in a specific manner red yellow green LED Red Yellow Green CPU D4 on one two repeated Description of c...

Page 59: ...ation problems which may lead to a warmstart of the whole system New boards shall be inserted in a vacant position only If the RASC PC is connected to the system via an AUX board this board must not b...

Page 60: ...time until shutdown is invoked After this time has elapsed all active processes on the board s are terminated and RASC issues a prompt that the board is now ready to be removed The user can neither ex...

Page 61: ...ding new boards in formerly vacant positions RASC checks all board positions marked empty or new for boards If a new board in an empty slot is found it is marked as new The new boards will be reported...

Page 62: ...150 02 Note Before removing an IC CU board save the data by using the Cordless System Manager CSM and after replacing the IC CU board transfer the configuration data from the previously installed boa...

Page 63: ...affic or voice are no longer available within the system because the board is going to be shut down and was the only one or last one with this register type on then the system responds with blocked fu...

Page 64: ...nel requests receive a channel so these calls have to continue after the voice playing part or be re routed After the selected shut down time out elapses all channels still playing announcements will...

Page 65: ...to the item configuration or look under the maintenance menu HW SW the configuration list 7 REPLACEMENT OF BATTERIES The only components in the PBX requiring maintenance are the batteries used as pow...

Page 66: ...Kontr Checked File Created by EBCINSV EBC FMD TL Sture Winther 1996 10 31 A 1541 DBC 211 01 Uen MAINTENANCE INSTRUCTIONS EBC FMD TL Thomas sberg Telephone sets DBC 211 01 DBC 212 01 DBC 213 01 and DBY...

Page 67: ...tems applicable to DBY 409 01 are specially indicated in the text DBY 409 01 can only be tested together with the DBC 203 or DBC 213 telephone 2 1 Automatic selftest when connecting the telephone to A...

Page 68: ...he following objects keys hook LEDs tone ringer display and speech transmission 2 2 1 Local selftest This selftest is carried out automatically when local test mode is activated All LEDs are lit If no...

Page 69: ...keys marked and The levels will be the same after exit from the Local test mode 2 2 3 Local speech and transmission test Handset function Off hook activates handset mode The microphone signal in the h...

Page 70: ...BC 211 01 Uen MAINTENANCE INSTRUCTIONS Volume control The volume of each transmission mode can be changed by pressing the volume keys marked and The levels will be the same after exit from the Local t...

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