6
TROUBLE-SHOOTING GUIDE
Having a little trouble making Carl's Table behave? Try these simple steps. If you're still having trouble, please give us a call and we'll work with you to
make it right.
The Table Won't Go Down or Tilt
If your table won’t go down or tilt, it could be that one of the safety stops has been triggered by contact with an obstacle. When this happens, the Safety
Light on the Comfort Control interface will illuminate. Check these locations for obstacles:
Under the coff ee surface
Under the keyboard surface
Under the control box
Under both CPU mounting brackets
The Table Won't Go Up
I
f the table will not go up, home the table's legs for both height and tilt following the "Homing the Table" procedures on page 3
.
The Table Won't Tilt
I
f the table will not tilt forward, home the table's legs for both height and tilt following the "Homing the Table" procedures on page 3.
The Anthro Monitor Control System Won't Move
If the monitors will not move forward but will move backward, home the Anthro Monitor Control System following the "Homing the Table" procedures on
page 3. If the monitors will not move forward or backward, let the system rest for 30 minutes and try again.
I Need to Replace a Bulb
The back lights use T8 bulbs and are readily available at hardware stores. The task lights use LED lights that are long-lasting and typically won't need to
be replaced.
The Table Isn't Receiving Power
If Carl's Table isn't receiving power (the lights aren't working or the table won't move or equipment plugged into the table's outlets do not receive
power), fi rst run through this check-list:
Is main power on? The Power Switch is located on the right side of the Control Box under the keyboard surface. Make
sure the light on the switch is lit.
Is the circuit breaker tripped? The circuit breaker is located next to the power switch. If it has been tripped, press it in
to reset it.
Is the table plugged into a wall receptacle?
Is the wall receptacle receiving power?
If you've addressed each of these and the table still doesn't work properly, please contact us at 800.325.3841.
Cleaning the Keyboard Surface
The main surface of your Carl's Table comes with a polyester micro fi ber pad that is stain resistant. Most stains can be removed with water and mild
detergent. Replacement pads are available for purchase.
300-5642-00 rev. C
• 09/18
© 2018 Ergotron, Inc. All rights reserved.
All trademarks are the property of their respective companies.
Anthro is a registered trademark and brand of Ergotron Inc.
Anthro-DNA is a trademark of Ergotron Inc.
For local customer care phone numbers visit: http://contact.ergotron.com
For Service visit: www.ergotron.com
For Warranty visit: www.ergotron.com/warranty
