ERGOFF K257003 Installation Manual Download Page 3

Common Error treatment

The following tips will help you detected and eliminate the common 

fault and error. If the error you meet is not on the list, please contact 

our customer service.

Attention

1. Power supply: AC100V

-

240V,50/60Hz

2. Service Environment: 0-40

3. Unplug the power plug before cleaning, wipe the dust on surface with slight wet 

dishcloth when cleaning, be careful not to let the drops into the internal parts, not loose 

the connector.

4. The electric box contains electronic components, metals, plastics, wires etc., so 

dispose of it in accordance with each country's environmental legislation, not the 

general household waste.

5. Check carefully to ensure correct and complete assembly before using.

6. Be familiar with all functions and program settings of the product before first use. 

7. Children are forbidden to play on the product because of unforeseen action when 

playing, so any dangerous consequences caused by this improper action will not be on 

manufacturers.

8. Slight noise caused by the V-ribbed belt or brake system due to structure will not 

have any effect on the use of the equipment.

9. Corrosive or abrasive materials are forbidden to clean the equipment. Must ensure 

that the cleaner used will not pollute the environment.

10. This appliance can be used by children aged from 8 years and above and persons 

with reduced physical, sensory or mental capabilities or lack of experience and 

knowledge if they have been given supervision or instruction concerning use of the 

appliance in a safe way and understand the hazards involved. Children shall not play 

with the appliance.

11. Cleaning and user maintenance shall not be made by children without supervision.

12. If the supply cord is damaged, it must be replaced by the manufacturer, its service 

agent or a similarly qualified person in order to avoid a hazard.

13. Please make sure there is no hazard sources in your operating environment. e.g., 

do not litter the tools around. Always be careful to treat the packaging materials in order 

to avoid any possible danger, e.g. plastic bag may lead to choking hazard to children.

14. Keep the original package of the equipment if necessary in case of the future use in 

transportation.

Error

Method 

No response while pressing

The desktop moving towards 

the opposite direction as ordered

Rising in a low speed

The desk moving downwards 

without any operation

Automatically Self-Reset

Overload Operation

Can’t reach the min or max height

Check if all the cables well connected;

Reposition;

Check if overloaded the max loading;

Check if overloaded the max loading;

Check if overloaded the max loading;

Restart after suspend for 18mins while 

connecting with power;

Press "M"and "3" together for 3 seconds or 

more, after hearing beep for twice, it will 

reset.

Reviews: