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FAQ
1.
Does the No Bark work for other animals as well?
NO. The No Bark is specially designed to keep dogs from barking unnecessarily. It is not effective on other pets.
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2.
My unit keeps making an irritating noise all the time. Is it broken?
You have probably set the unit in the Audio mode. In this mode, the No Bark will emit a noise that is audible to humans
and also to dogs. Please press the Ultrasonic/Audio button to switch the unit to Ultrasonic mode. If you continue to hear
the sound in Ultrasonic mode, please call our Customer Service department at 1-888-ERGOSYS.
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3.
How do I know if my unit is working?
The No Bark can be tested using the TEST button. This indicates that it is working properly. When the unit is in Ultrasonic
mode, all you should hear is a "click" sound when the unit reacts to a bark.
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4.
Does the No Bark emit ultrasonic sounds all the time? Will this harm my dog in the long run?
The No Bark is an intelligent device which uses a microphone to detect dogs barking. Until the dog barks, the unit is on
standby. When the barking starts, the unit is activated and emits an ultrasonic "answer" to the dog bark. This "answer" is
disliked by the dog which makes it stop barking.
Even at the highest setting, the No Bark will not harm your dog.
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5.
I just got my No Bark and plugged it in. The dog seems to hear the sound generated by the unit but doesn't stop
barking! Should I return the unit?
Getting your dog to respond to the No Bark is like teaching it a trick. It needs practice. At first, the dog will tend to ignore
the sound emitted by the No Bark and continue to bark. Don't worry. It is our experience that the harder the dog is bark-
ing, the more uneasy it is feeling (due to the ultrasonic sound). Over a few weeks, the dog will understand relationship
between its bark, the sound and the uneasiness. It will stop barking.
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6.
What sensitivity level do I set for my dog?
The sensitivity you have to set depends on your tolerance level. If you don't want your dog to bark at all (or if you are
using the unit to control a neighbor's dog), you will want to set the unit to the highest sensitivity level. The flip side is; the
dog will not bark even if it sees intruders. At the lowest sensitivity setting, the No Bark will not react to some of the barks
if they are not high-decibel barks.
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7.
What is the range of my No Bark?
The No Bark has a range of 30 Feet. This range applies only when there are no obstacles between the dog and the unit.
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8.
Is the No Bark effective on all kinds of dogs?
In our experience, the No Bark works on almost all breeds of dog.
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9.
I run a boarding kennel/grooming salon/animal shelter. Can I use the No Bark for controlling barking in these
places?
We do not recommend usage of the No Bark in High Stress Environments like boarding kennels, animal shelters and
grooming salons.
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