Equinox/Hypercom
T4220 Quick Reference Guide
Lodging-Retail/Restaurant Functions
Standard Functions:
Default Password:
0000
Paper Feed:
Press the
star (*) key
Important Information
:
If you are processing a manual transaction, you can
type the card number in place of swiping the card.
You will need the expiration date, the CVV2 code
from the back of the card, the numerical portion of
the address, and the zip code.
If your screen displays icons that say GL and IP
Diagnostics, press the screen button next to GL to
return to the lodging application.
Refunds cannot be processed on Debit or EBT
transactions. For Debit, process a refund as Credit.
For EBT, contact your state EBT office for a
customer refund
To set date and time: 1. Press blue function key. 2.
Input 10, then press enter.3. Input 0000 for the
password. 4. Input date in MM/DD/YY format then
press enter. 5. Input time in HH:MM format then
press enter.
Credit Sale (Retail):
Press the screen button next to Sale
Press the screen button next to Credit
Swipe customer card
Input Sale Amount
then
press Enter
Press the screen button next to Retail
Input Room #
then
press Enter
Input Folio #
then
press Enter
Tear merchant receipt
Press any key to print customer receipt
Credit Sale (Restaurant):
Press the screen button next to Sale
Press the screen button next to Credit
Swipe customer card
Input Sale Amount then press Enter
Press the screen button next to Restaurant
Input Tip Amount or leave blank then press Enter
Confirm Total Amount then press Enter
Input Room # then press Enter
Input Folio # then press Enter
Tear merchant receipt
Press any key to print customer receipt
Credit Refund:
Press the Enter key
Press the screen button next to Transaction
Press the screen button next to Refund
Swipe customer card
Input Return amount then press Enter
Press the screen button next to Retail, Restaurant, or Lodging
accordingly. (This will depend on how the original sale was
processed)
Tear merchant receipt
Press any key to print customer receipt
Void last transaction:
Press the screen button next to Void
Press the screen button next to Last
Verify transaction information on the display then press Enter
Tear merchant receipt
Void by Invoice:
Press the screen button next to Void
Press the screen button next to Invoice
Input invoice number then press Enter
Verify transaction information on the display then press Enter
Tear merchant receipt
Tip Adjust:
Press the screen button next to Review
Press the screen button next to All
Verify transaction information on the display:
If correct, press Enter
If incorrect press the screen button next to > or < to locate the
correction transaction
Press the screen button next to Function until Adjust displays
on the bottom left corner of the display.
Press the screen button next to Adjust
Input Tip amount then press Enter
Verify new transaction amount then press Enter
Tear merchant receipt
Press any key to print customer receipt
Batch Review:
Press the screen button next to Review
Press the screen button next to All
Press the screen buttons next to the Right or Left
arrow to move through the transactions.
Reprint Receipt:
Press the Report Key
Scroll down then select Reprint
Press the screen button next to the appropriate option
Last:
This will reprint the last transaction receipt.
Invoice:
This allows you to reprint a receipt by invoice number
Press the screen button next to the appropriate option
Customer Copy:
This will reprint the customer copy of the receipt.
Merchant Copy:
This will reprint the merchant copy of the receipt.
Reports:
Press Report key
Press the screen button next to appropriate report type
Audit Report:
Select report contents:
All-
This report will print the audit report for all transaction types.
Financial
- This report will print only the transactions that reside in
the current batch. (Check-In’s not included in this report)
Non-Ldg. Only-
This report will print only the Sale transactions
(Excludes Check-In’s or Check-Out’s)
Check-In-
This report will print only the Checked-In transactions.
Check-Out-
This report will print only the Checked-Out transactions.
Summary Report:
This report will show you a basic summary of all
existing sales in the current batch.
Close Batch:
(run a report first if you need detailed batch information
and please remember only Checked out trans and quick stay transactions
will be settled)
Press the Settle Key
Input the password of 0000
Press Enter
Confirm sales total then press Enter
Confirm refund total then press Enter
To install the paper roll:
**terminal uses 85ft-180ft x 2 1/4 in. thermal paper roll
1.
Remove terminal and paper from its packaging.
2.
With your fingers, open the printer cover. (as shown below in image
2)
3.
Drop paper roll into printer with the paper feeding from under the roll
then pull paper up slightly (as shown below in image 3a).
4.
Pull and tear paper against the paper receipt tear bar. Operate
terminal as normal.
To order paper call supplies at 1-866-498-2333 M-F 8am-8pm Central
