10
Common
Error
Codes
In the event that
your terminal displays
an error, refer to these
error codes to
troubleshoot your
terminal.
If the code you are
experiencing is not
shown, retry the
transaction, or if
possible, manually enter
the account number.
If the error persists,
contact your Help Desk
for support.
Error Code
Description
Action
Error
No Batch
Totals
Cannot perform
requested function -
batch is empty
No action.
Invalid Card
The four digits keyed do
not match the account
number from the card’s
magnetic stripe.
Re-key the last four
digits of the card
number. If the problem
persists, ask for
another form of
payment, as the card
may be fraudulent.
Please Try
Again - CE
Communications error.
Check the line or
network, then retry
the transaction.
Expired Card
The card’s expiration
date has passed.
Ask for another form
of payment.
Settlement
Required
The terminal has
reached batch
transaction capacity.
Perform Batch
Settlement.
Paper Out
The terminal is out of
paper.
Reload paper.
Unsupported
Card
The terminal is not
configured for the card
type.
Request an alternate
form of payment.
