Epygi QX1000, Administrator'S Manual

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QX1000 Manual II: Administrator's Guide Administrator’s Menus
QX1000; (SW Version 5.3.x)
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3PCC Settings
The 3PCC Settings page is used to adjust the third party call controlling settings. 3PCC service on the QX1000 allows call controlling applications to
remotely initiate and handle calls on the QX1000 and to subscribe for certain event notifications from the QX1000.
This page consists of the following components:
The Secure Connection checkbox is used enable a
secure encrypted connection between the call controlling
application and the QX1000.
Please Note: For successful connection, this option should
be set up in the same way on both sides (enabled or
disabled on both sides).
The Request Timeout text field requires the timeout (in
seconds) during which the QX1000 should receive a
response to the request from the call controlling
application. If the response is not received during this
timeout, QX1000 will perform a request dependent default
action. For example, if the call controlling application is
configured to handle incoming calls on the QX1000.
Fig. II-209: 3PCC Settings page
Once the incoming call occurs, QX1000 is trying to transfer the call to the call controlling application. If the call controlling application does not
response within the mentioned timeout, QX1000 will answer the call or perform an action configured for unanswered incoming calls. This setting is
dependent on the network conditions therefore consult with your network administrator before changing the default value.
The read-only Feature Key text field indicates whether the feature key for the 3PCC Support is installed on the system. The system will not accept
connections from 3PCC applications if no key is found. The 3PCC support is an optional feature and can be activated with a feature key from the
Features page.
The read-only Network Port text field indicates whether there is a filtering rule specified for the Call Control Access . If a third-party call control
application connects to the QX1000 from the WAN interface, a filtering rule for the corresponding host should be created on the Call Control Access
page to allow the application a remote access. Creating a filtering rule is not required if the firewall is not setup on the QX1000. The field shows
Opened if there is at least one enabled filtering rule for the Call Control Access .
RTP Streaming Channels
The RTP Streaming Channels page is used to configure channels where the broadcast RTP streams are transmitted. These channels may be then
configured to be used as hold music (see Manual III – Extension User’s Guide) or any other type of music played to the caller.
The RTP Streaming Channels page consists of a table
where RTP channels are listed.
Add opens the Add Entry page where a new RTP
channel can be added.
The Add Entry page includes the following text fields:
The RTP Channel Name text field requires the name or
the number of the RTP channel.
The Port Number text field requires the broadcasting RTP
port number.
Fig. II-210: RTP Streaming Channel page
The Description text field requires optional information
related to the RTP streaming channel.
Edit opens the Edit Entry page to modify the selected
entry. This page contains all the same components as the
Add Entry page does.
Delete removes the selected entries.
Select all selects all entries of the table.
Inverse Selection inverses the current selection (if no
records are selected, clicking on inverse selection will
check all records).
Fig. II-211: RTP Streaming Channel – Add Entry page
Call Recording
The Call Recording service is optional on the QX1000 and is activated from the Features page by inserting a feature key.