Epygi Manual III User Manual Download

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QX50/QX200/QX2000; (SW Version 6.0.x)

QX50/QX200/QX2000 Manual III: Extension User’s Guide

Voice Mail

The

Voice Mail Service

provides a possibility to leave brief voice messages on the mailbox of an unavailable or busy QX IP PBX extension. The caller hears

a greeting message (configurable by the extension user) and a signal initiating the Voice Mail recording. The extension user may configure the maximum

duration of the voice message as well as the Voice Mail system activation timeout (see chapter

Voice Mail Settings

Received voice messages are stored in the

Voice Mailbox

. They can be accessed by the





key combination from the phone handset and via QX IP PBX

management. Voice messages can to be played, marked (from GUI only), deleted, replied to (from handset only) or forwarded by the user. Messages with a

facsimile (FAX) attached will be displayed in a special way in the Voice Mailbox on web management access and will be indicated by a special voice signal

when accessing the message from the handset. The Incoming FAX message can be viewed and downloaded to the PC from the Voice Mailbox at Web

management access as a *.tif picture file.
QX IP PBX’s Voice Mail service also allows reviewing system messages used for telephony services functionality. The voice mail greeting, incoming and

outgoing blocking messages, user’s name and out of office greeting can be played, recorded and restored. Greeting messages are played to the caller

announcing that the called extension is unavailable and asking to leave a voice mail. Blocking messages are played when receiving or making

incoming/outgoing calls from/to the restricted destination. User’s name is played when surfing the Extensions Directory. The personal out of office

greeting is played instead of the main greeting message, when out of office option is selected on the extension.
QX IP PBX provides caller the possibility of leaving voice messages when called extension is busy or unavailable. A voice mail greeting message, and a

voice signal indicating voice mail recording initiation, are played back to the caller.
All voice mail functionality settings, such as enabling the greeting message, adjusting the maximal voice mail duration, voice mail system activation

timeout, etc, are configurable by the user through the extension’s

Voice Mail Settings

Voice Mailbox

QX IP PBX supports two ways of accessing the extension’s Voice Mailbox: through the phone handset and through QX IP PBX Web Management. With both

options, the user is free to manipulate with voice mails located in the Voice Mailbox, such as playing, deleting, forwarding, etc.
When accessing the Voice Mailbox through the phone handset, additional settings to manipulate the user defined system messages are provided. The user

can define their own Voice Mail Greeting, Incoming and Outgoing Blocking messages as well as the User’s recorded name. Each of these system messages

can be played, recorded and restored. Voice Mail Greeting messages are played back to the caller announcing that the called extension is unavailable and

asking to leave a voice mail. Blocking messages are played back to the caller when receiving or making incoming/outgoing calls from/to the restricted

destination. User’s recorded Name is used in the Extensions Directory when the spelled name matches the entry in the directory table.
Instructions on accessing and

navigating within the voice messages and Voice Mailbox Services via the phone handset are described in the

Feature Codes.

Please Note:

When playing newly received voice mails (via a phone handset or with the use of the

Play

button in this page) will deprive the “New” state of

the voice mail.
The

Voice Mailbox

can hold

New

(not yet played) and

Old