Epson XP-332 SERIES User Manual Download Page 101

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Removing Jammed Paper

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.

Important:

Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

Removing Jammed Paper from the Rear Paper Feed

Remove the jammed paper.

Removing Jammed Paper from the Output Tray

Remove the jammed paper.

User's Guide

Solving Problems

101

Summary of Contents for XP-332 SERIES

Page 1: ...User s Guide NPD5235 00 EN ...

Page 2: ...urred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of an...

Page 3: ...ITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH TH...

Page 4: ...ng Photos by Selecting from a Memory Card 30 Printing Original Writing Paper and Calendars 31 DPOF Printing 32 Menu Options for Printing Photos 32 Printing from a Computer 32 Printing Basics Windows 32 Printing Basics Mac OS X 34 Printing on 2 Sides for Windows only 36 Printing Several Pages on One Sheet 37 Printing to Fit the Paper Size 38 Printing Multiple Files Together for Windows Only 39 Prin...

Page 5: ...t Service 86 Web Config 86 Running Web Config on a Web Browser 87 Running Web Config on Windows 87 Running Web Config on Mac OS X 87 Windows Printer Driver 88 Guide to Windows Printer Driver 88 Making Operation Settings for the Windows Printer Driver 91 Mac OS X Printer Driver 91 Guide to Mac OS X Printer Driver 92 Making Operation Settings for the Mac OS X Printer Driver 93 EPSON Scan Scanner Dri...

Page 6: ... Appears in the Scanned Image 112 Moire Cross Hatch Patterns Appear in the Scanned Image 112 Scanning Area or Direction Is Not Correct 113 The Scanned Image Problem Could Not be Cleared 113 Other Scanning Problems 113 Cannot Scan in Full Auto Mode in EPSON Scan 113 Thumbnail Preview Does Not Work Properly 114 Scanning Is Too Slow 114 Scanning Stops when Scanning to PDF Multi TIFF 114 Other Problem...

Page 7: ... You can obtain the latest versions of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals an...

Page 8: ...uch as Windows 8 1 Windows 8 Windows 7 Windows Vista and Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Professional x64 Edition...

Page 9: ...ct to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversely affect the operation of cardiac pacemakers If the LCD screen is damaged contact your dealer If the liquid crystal solution gets on your hands wash them ...

Page 10: ...ct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the printer on a flat stable surface that extends beyond the base of the printer in all directions The printer will not operate properly if it is tilted at an angle When storing or transporting the printer avoid tilting...

Page 11: ...light is flashing The methods for using memory cards vary according to card type Be sure to refer to the manual packaged with your memory card for details Use only memory cards compatible with the printer Related Information Supported Memory Card Specifications on page 118 Advisories and Warnings for Using the LCD Screen The LCD screen may contain a few small bright or dark spots and because of it...

Page 12: ...Loads paper C Paper support Supports loaded paper D Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper Before printing raise the stopper to prevent the ejected paper from falling off the tray F Control panel Operates the printer A B User s Guide Printer Basics 12 ...

Page 13: ...nozzles underneath A Document cover Blocks external light while scanning B Scanner glass Place the originals C Scanner unit Scans placed originals Open when replacing ink cartridges or removing jammed paper inside the printer A B A AC inlet Connects the power cord B USB port Connects a USB cable User s Guide Printer Basics 13 ...

Page 14: ...ocessing data Unplug the power cord when the power light is off B Displays the home screen C u d l r OK Use the u d l r buttons to select a menu and press the OK button to run the selected menu D Stops the current operation or returns to the previous screen E Starts an operation such as printing or copying Guide to the LCD Screen Menus and messages are displayed on the LCD screen Select a menu or ...

Page 15: ... there are the stronger the connection Indicates that the printer is connected to a wireless Wi Fi network in Ad Hoc mode Indicates that a wireless Wi Fi network is disabled or that the printer is processing a wireless network connection Indicates that the printer is connected to a wireless Wi Fi network in Simple AP mode Indicates that the printer is connected to a wireless Wi Fi network in Wi Fi...

Page 16: ...allows you to make maintenance printer setup and network settings Wi Fi Setup Displays menus that allow you to set up the printer for use on a wireless network This is a shortcut to the following menu Setup Network Settings Wi Fi Setup D Available buttons are displayed In this example you can proceed to the selected menu by pressing the OK button Entering Characters To enter characters and symbols...

Page 17: ...selected characters Returns to the previous screen Entering the Practice String 13By 1 Press the button twice to switch the character type to 123 2 Press the u button twice to select 1 3 Press the r button once to move the cursor and then press the u button four times to select 3 User s Guide Printer Basics 17 ...

Page 18: ...n to switch the character type to ABC Press the u button twice to select B 5 Press the r button once to move the cursor and then press the button to switch the character type to abc Press the d button twice to select y 6 Press the OK button User s Guide Printer Basics 18 ...

Page 19: ...p too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout D...

Page 20: ... 20 Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 For manual 2 sided printing you can load up to 30 sheets for paper with one side already printed Note The availability of paper varies by location For the latest information on paper available in your area contact Epson support Commercially Available Paper Media Name Size Loading Capacity Sheets Manual 2 Sided Printing...

Page 21: ... Photo Pa per 1 Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy 1 Glossy Photo Paper Glossy Epson Matte Paper Heavyweight 1 Matte Epson Matte Epson Photo Quality Ink Jet Paper 1 Matte Epson Matte Plain paper 1 plain papers plain papers Envelope Envelope Envelope 1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver For more i...

Page 22: ...de of the rear paper feed with the printable side facing up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Envelopes User s Guide Loading Paper 22 ...

Page 23: ... screen is not displayed if the paper is not loaded along the right side of the rear paper feed An error occurs when you start printing Note The paper setting screen is not displayed if you have disabled Paper Configuration in the following menus Go to step 7 Setup Printer Setup Paper Source Settings Paper Configuration 6 On the paper size setting screen select the paper size using the l or r butt...

Page 24: ...ote Return the remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 19 Available Paper and Capacities on page 20 User s Guide Loading Paper 24 ...

Page 25: ...ght from shining directly onto the scanner glass 1 Open the document cover 2 Remove any dust or stains on the scanner glass 3 Place the original face down and slide it to the corner mark Note The area 1 5 mm from the edges of the scanner glass is not scanned User s Guide Placing Originals on the Scanner Glass 25 ...

Page 26: ...le photos at least 20 mm apart from each other The photos should be larger than 15 x 15 mm 4 Close the cover gently Note Remove the originals after scanning or copying If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass Placing Other Originals When copying a double page spread User s Guide Placing Originals on the Scanner Glass 26 ...

Page 27: ...When copying into 2 up layout User s Guide Placing Originals on the Scanner Glass 27 ...

Page 28: ...ormation Supported Memory Card Specifications on page 118 Inserting and Removing a Memory Card 1 Insert a memory card into the printer The printer starts reading the data and the light flashes When reading is complete the light stops flashing and remains on cImportant Do not try to force the card all the way into the slot It should not be fully inserted User s Guide Inserting a Memory Card 28 ...

Page 29: ...u remove the memory card while the light is flashing the data in the memory card may be lost Note If you access the memory card from a computer you need to operate the computer to safely remove the removable device Related Information Accessing a Memory Card From a Computer on page 123 User s Guide Inserting a Memory Card 29 ...

Page 30: ...button to set the number of copies When printing more than one photo repeat this procedure 5 Press the OK button to display the print settings confirmation screen 6 To change the print settings press the d button to display the setting screen Use the u or d button to select setting items such as the paper size and the paper type and change the settings using the l or r button When you have finishe...

Page 31: ...press the OK button 5 Follow the on screen instructions to print Related Information Loading Paper in the Rear Paper Feed on page 21 List of Paper Types on page 21 Inserting a Memory Card on page 28 Menu Options for Printing Original Writing Paper and Calendars on page 31 Menu Options for Printing Photos on page 32 Menu Options for Printing Original Writing Paper and Calendars Lined Papers Prints ...

Page 32: ...n to start printing If you want to change the print settings press the d button Setting items are the same as in Print Photos mode Related Information Printing Photos by Selecting from a Memory Card on page 30 Menu Options for Printing Photos on page 32 Menu Options for Printing Photos Paper Size Select the paper size you loaded Paper Type Select the paper type you loaded Borderless To print witho...

Page 33: ...printer Borderless Select to print with no margins around the image In borderless printing the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper Click Settings to select the amount of enlargement Orientation Select the orientation you set in the application Paper Type Select the type of paper you loaded Color Select Grayscale when...

Page 34: ... application See the application s help for details 1 Load paper in the printer cImportant Make the paper settings on the control panel 2 Open the file you want to print 3 Select Print from the File menu or another command to access the print dialog If necessary click Show Details or d to expand the print window 4 Make the following settings Printer Select your printer Presets Select when you want...

Page 35: ...ners or Print Scan Print Fax remove the printer and then add the printer again See the following to add a printer http epson sn 6 Make the following settings Media Type Select the type of paper you loaded Expansion Available when selecting a borderless paper size In borderless printing the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of t...

Page 36: ...ON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 2 sided printing may not be available when the printer is accessed over a network or is used as a shared printer 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select Manual Long edge binding or Ma...

Page 37: ...not available for borderless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select 2 Up or 4 Up as the Multi Page setting on the Main tab 5 Click Page Order make the appropriate settings and then click OK to close the window 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Infor...

Page 38: ...ar Paper Feed on page 21 Printing Basics Mac OS X on page 34 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer Printing to Fit the Paper Size Windows Note This feature is not available for borderless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Make the following settings on the More Options t...

Page 39: ...e paper you set in the application as the Paper Size setting 5 Select Paper Handling from the pop up menu 6 Select Scale to fit paper size 7 Select the paper size you loaded in the printer as the Destination Paper Size setting 8 Set the other items as necessary 9 Click Print Related Information Loading Paper in the Rear Paper Feed on page 21 Printing Basics Mac OS X on page 34 Printing Multiple Fi...

Page 40: ...e file that you want to combine with the current file and then repeat steps 3 to 6 Note If you close the Job Arranger Lite window the unsaved Print Project is deleted To print later select Save from the File menu 8 Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary 9 Select Print from the File menu Related Information Loading Paper in the Rear Paper Feed o...

Page 41: ... OK 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading Paper in the Rear Paper Feed on page 21 Printing Basics Windows on page 32 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides User...

Page 42: ... of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back User s Guide Printing 42 ...

Page 43: ...along the vertical red line through the alignment markers this time the line to the left of the cross marks 4 Tape the sheets together from the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together User s Guide Printing 43 ...

Page 44: ...e horizontal blue line through the center of the left and right side cross marks 7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 44 ...

Page 45: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 45 ...

Page 46: ...printing features available on the printer driver Related Information Windows Printer Driver on page 88 Mac OS X Printer Driver on page 91 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 46 ...

Page 47: ...om the File menu Select the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness of the original ...

Page 48: ...int information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper See the application s help for details Note ...

Page 49: ...ork as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service Related Information Epson Connect Service on page 86 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Printing Using Epson iPrint Start Epson iPrint from your smart devic...

Page 50: ...ct what you want to print such as photos documents and web pages E Displays the screen to make print settings such as paper size and paper type F Displays the paper size When this is displayed as a button press it to display the paper settings currently set on the printer G Displays photos and documents you selected H Starts printing Note To print from the document menu using iPhone iPad and iPod ...

Page 51: ... For details see the AirPrint page on the Apple website Related Information Cannot Use AirPrint on page 105 Loading Paper in the Rear Paper Feed on page 21 Canceling Printing Note In Windows you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When printing several pages from Mac OS X ...

Page 52: ...you want to cancel and then select Cancel Related Information Windows Printer Driver on page 88 Canceling Printing Mac OS X 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job Mac OS X v10 8 x or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delete User s Guide Printing 52 ...

Page 53: ...tton Note If you want to copy by reducing or enlarging the size of a document by a specific percentage select any item other than Auto Fit as the Reduce Enlarge setting and then press the OK button Specify a percentage in Custom Size You can change the percentage in increments of 10 by holding down the l or r button 7 Press the x button Related Information Loading Paper in the Rear Paper Feed on p...

Page 54: ... Size Copies at 100 magnification Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected When there are white margins around the original the white margins from the corner mark of the scanner glass are detected as the scan area but the margins at the opposite side may be cropped Custom Select to specify the magnification to enlarge o...

Page 55: ...gher quality printing but the printing speed may be slower For users in Belgium the draft mode is not available Density Increase the level of density by pressing the r button when the copying results are faint Decrease the level of density by pressing the l button when ink smears User s Guide Copying 55 ...

Page 56: ...tly used scan settings such as the document type folder to save or save format by using Epson Event Manager When the printer is connected to a network you can select the computer to which you want to save the scanned image Up to 20 computers can be displayed on the printer s control panel When the computer to which you want to save the scanned images is detected on the network the initial 15 chara...

Page 57: ...button Related Information Placing Originals on the Scanner Glass on page 25 Scanning from a Computer Scan using the scanner driver EPSON Scan See the EPSON Scan help for an explanation of each setting item Scanning Basics This section uses EPSON Scan s Home Mode to explain the basics of scanning The operation work flow is the same in other scanning modes 1 Place the originals 2 Start EPSON Scan U...

Page 58: ...the Document Type setting you can change the setting Destination Select the resolution of the image you want to scan If you select Other you can set Resolution Thumbnail Only available if you select Photograph as the Document Type setting If you select this item and click Preview you can scan by automatically detecting the scan area direction or skew of the document or place multiple photos on the...

Page 59: ...the scan results may not be as intended 7 Click Scan 8 In the File Save Settings screen make appropriate settings such as the file name location and image format type and then click OK Note When Show this dialog box before next scan is cleared the File Save Settings screen is not displayed and scanning starts immediately To display the File Save Settings screen click the File Save Settings icon to...

Page 60: ...tart scanning by simply placing the original and clicking Scan Select Full Auto Mode from the Mode list in EPSON Scan Scanning at Specified Sizes Office Mode You can scan originals at the specified size without previewing the image Select Office Mode from the Mode list in EPSON Scan User s Guide Scanning 60 ...

Page 61: ...Note Office Mode is not available for Japanese operating systems User s Guide Scanning 61 ...

Page 62: ...g the Image Quality Professional Mode You can scan images while adjusting the quality and color This mode is recommended for advanced users Select Professional Mode from the Mode list in EPSON Scan User s Guide Scanning 62 ...

Page 63: ...ta on a smart device or to Cloud services send it by email or print it Related Information Epson Connect Service on page 86 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen The following screens are subject to...

Page 64: ...you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can print sc...

Page 65: ...able EPSON Status Monitor 3 Related Information Windows Printer Driver on page 88 Checking the Ink Levels Mac OS X 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click EPSON Status Monitor Ink Cartridge Codes Epson recommends the use of genuine Epson ink cartridges Epson cannot ...

Page 66: ... opening the package For best results store ink cartridge packages with their bottom down After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not open the ink cartridge package until you are ready to install it in the printer The cartridge is vacuum packed to maintain its reliability If you leave a cart...

Page 67: ...ge in the same environment as the printer with the ink supply port facing down or sideways Do not store ink cartridges with the ink supply port facing up Because the ink supply port is equipped with a valve designed to contain the release of excess ink there is no need to supply your own covers or plugs Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink...

Page 68: ...ause a mixture of color inks is used to create black The ink in the ink cartridges supplied with your printer is partly used during initial setup In order to produce high quality printouts the print head in your printer will be fully charged with ink This one off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges Replacing ...

Page 69: ... times and then remove it from its package When replacing other color cartridges remove the new color cartridges from their package without shaking cImportant Do not shake cartridges after opening the package as they may leak 3 Remove only the yellow tape User s Guide Replacing Ink Cartridges 69 ...

Page 70: ... Doing so may prevent normal operation and printing 4 Open the scanner unit with the document cover closed 5 Squeeze the tab on the ink cartridge and pull it straight up If you cannot remove the ink cartridge pull it firmly User s Guide Replacing Ink Cartridges 70 ...

Page 71: ...s when printing from a computer you can use the following settings to continue printing for a short time using only black ink Type of paper plain papers Envelope Color Grayscale Borderless Not selected EPSON Status Monitor 3 Enabled for Windows only Because this feature is only available for approximately five days replace the expended ink cartridge as soon as possible Note If EPSON Status Monitor...

Page 72: ...l printing Note If you cannot cancel printing from the computer cancel using the printer s control panel 2 Access the printer driver window 3 Clear Borderless on the Main tab 4 Select plain papers or Envelope as the Paper Type setting on the Main tab User s Guide Replacing Ink Cartridges 72 ...

Page 73: ...he printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the print dialog 6 Select Print Settings from the pop up menu 7 Select any paper size except for a borderless size as the Paper Size setting 8 Select pl...

Page 74: ...nded Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select t...

Page 75: ...ozzle check and head cleaning about four times wait for at least six hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out always turn the printer off by pressing the P button To keep the print head operating at ...

Page 76: ...ow the on screen instructions to clean the print head 9 When cleaning is finished select Nozzle Check using the d or u button and then follow the on screen instructions to print the nozzle check pattern again Repeat cleaning and printing the pattern until all lines are printed completely Related Information Loading Paper in the Rear Paper Feed on page 21 Checking and Cleaning the Print Head Window...

Page 77: ...tions Related Information Loading Paper in the Rear Paper Feed on page 21 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images align the print head Aligning the Print Head Control Panel 1 Load A4 size plain paper in the printer 2 Enter Setup from the home screen using the l or r button and then press the OK button 3 Select Maintenance using the l or r button and...

Page 78: ...size plain paper in the printer 2 Access the printer driver window 3 Click Print Head Alignment on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 21 Windows Printer Driver on page 88 Aligning the Print Head Mac OS X 1 Load A4 size plain paper in the printer 2 Select System Preferences from the menu Printers Scanners or Print...

Page 79: ... operating sounds for a while after the paper is ejected This is normal and not a sign of a malfunction 7 Repeat this procedure until the paper is not smeared with ink Note If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4 size plain paper When using th...

Page 80: ...ect the printer s energy efficiency Please consider the environment before making any change Saving Power Control Panel 1 Enter Setup from the home screen using the l or r button and then press the OK button 2 Select Printer Setup using the l or r button and then press the OK button 3 Select Power Off Timer or Sleep Timer using the l or r button and then press the OK button 4 Select the setting us...

Page 81: ...2 Click Options Supplies Utility Open Printer Utility 3 Click Printer Settings 4 Select the time period before the printer enters sleep mode as the Sleep Timer setting and click Apply To make the printer turn off automatically select the time period as the Power Off Timer setting and click Apply User s Guide Maintaining the Printer 81 ...

Page 82: ...aintenance Nozzle Check Prints a pattern to check if the print head nozzles are clogged Head Cleaning Cleans clogged nozzles in the print head Head Alignment Adjusts the print head to improve print quality Ink Cartridge Replacement Use this feature to replace the ink cartridges before the ink is expended Paper Guide Cleaning Cleans the roller inside the printer Use this feature when your printouts...

Page 83: ... s noise level Power Off Timer Automatically turns the printer off if no operations are performed for a period of time You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Language Select the display language Sleep Timer Select the time period before the printer enters sleep mode...

Page 84: ...k Checks the status of the network connection and prints the network connection check report If there are any problems with the connection see the check report to solve the problem See the Network Guide for more details Menu Options for Epson Connect Services Select the menus on the control panel as described below Setup Epson Connect Services Status Check whether or not the printer is registered ...

Page 85: ...have write access to the memory card inserted in the printer Read and write access is given to the computer with the priority connection Only read access is given to other computers Related Information Accessing a Memory Card From a Computer on page 123 Menu Options for Restore Default Settings Select the menus on the control panel as described below Setup Restore Default Settings Network Settings...

Page 86: ...te for details https www epsonconnect com http www epsonconnect eu Europe only Web Config Web Config is an application that runs in a web browser such as Internet Explorer and Chrome on a computer or smart device You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same network Note The fol...

Page 87: ...Running Web Config on Windows When connecting a computer to the printer using WSD follow the steps below to run Web Config 1 Access the devices and printers screen in Windows Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Click the start button and select Control Panel View devices and printers in Hardware and Sound...

Page 88: ...ct Control Panel View devices and printers in Hardware and Sound Right click on your printer and select Printing preferences Windows Vista Click the start button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Printing preferences Windows XP Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on y...

Page 89: ...You can also make settings for printing both sides of the paper or printing multiple pages on one sheet User s Guide Network Service and Software Information 89 ...

Page 90: ...More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections User s Guide Network Service and Software Information 90 ...

Page 91: ...ded Settings on the Maintenance tab 3 Make the appropriate settings and then click OK See the online help for explanations of the setting items Related Information Windows Printer Driver on page 88 Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application Making settings on the printer driver provides the best printing results You can also check ...

Page 92: ...Options Supplies Utility Open Printer Utility Guide to Mac OS X Printer Driver Print dialog Switch the pop up menu on the center of the screen to show more items Pop up Menu Descriptions Print Settings You can make the basic print settings such as paper type and print quality Layout You can select a layout for printing several pages on one sheet or select to print a border Paper Handling You can r...

Page 93: ...r status and error information Making Operation Settings for the Mac OS X Printer Driver Accessing the Operation Settings Window of the Mac OS X Printer Driver Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Operation Settings of the Mac OS X Printer Driver Skip Blank Page Avoids printing blank p...

Page 94: ...ation Starting on Windows Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Except for Windows 8 1 Windows 8 Click the start button and select All Programs or Programs EPSON EPSON Scan EPSON Scan Starting on Mac OS X Note EPSON Scan does not support the Mac OS X fast user switching feature Turn off fast user switching Select Go Applications Eps...

Page 95: ...Photo Print Starting on Mac OS X Select Go Applications Epson Software Epson Easy Photo Print E Web Print for Windows Only E Web Print is an application that allows you to easily print web pages with various layouts See the application s help for details You can access the help from the E Web Print menu on the E Web Print tool bar Starting When you install E Web Print it is displayed in your brows...

Page 96: ... Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS X Select Go Applications Epson Software EPSON Software Updater Uninstalling Applications Note Log on to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Applications Windo...

Page 97: ...ters Scanners or Print Scan Print Fax and then remove the printer from the enabled printers list 4 Quit all running applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only wan...

Page 98: ...hem from the software disc that came with the printer Related Information Uninstalling Applications on page 96 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware 1 Make sure that the printer and the computer are connected and the...

Page 99: ...orrectly Press the ink cartridge down firmly W 13 The ink cartridge displayed on the LCD screen has not been recognized Replace the ink cartridge Epson recommends the use of genuine Epson ink cartridges I 22 Set Wi Fi from the Push Button WPS Push the access point button If there is no button on the access point open the access point setting window and then click the button displayed in the softwa...

Page 100: ...by an authorised Epson Service provider The Epson warranty does not cover the cost of this replacement Related Information Contacting Epson Support on page 125 Removing Jammed Paper on page 101 Installing Applications on page 98 Menu Options for Printer Setup on page 82 Placing Other Originals on page 26 Updating Applications and Firmware on page 98 Checking the Printer Status Windows 1 Access the...

Page 101: ...including any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Removing Jammed Paper from the Output Tray Remove the jammed paper User s Guide Solving Problems 101 ...

Page 102: ...control panel while your hand is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury 1 Open the scanner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent part inside the printer Doing so may cause a malfunction User s Guide Solving Problems 10...

Page 103: ...Information Environmental Specifications on page 120 Available Paper and Capacities on page 20 Paper Handling Precautions on page 19 List of Paper Types on page 21 Paper Jams Load paper in the correct direction and slide the edge guides against the edges of the paper Load one sheet of paper at a time if you have loaded several sheets of paper Related Information Loading Paper in the Rear Paper Fee...

Page 104: ...ror occurs although paper is loaded in the rear paper feed reload paper against the right edge of the rear paper feed Power and Control Panel Problems Power Does Not Turn On Hold down the P button for a little longer Make sure the power cord is securely plugged in Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To pr...

Page 105: ...Port for a network connection In Mac OS X make sure the printer status is not Pause Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then double click the printer If the printer is paused click Resume or Resume Printer Related Information Installing Applications on page 98 Canceling Printing on page 51 Cannot Use AirPrint In the Printer Setup Paper Source Setti...

Page 106: ...pson paper Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Epson recommends using the ink cartridge before the date printed on the package For best results use up ink cartridge within six months of opening the package When printing images or ph...

Page 107: ...e print head Select the appropriate paper type setting for the type of paper loaded in the printer Related Information Aligning the Print Head on page 77 Copy Quality Is Poor Check the following if uneven colors smears dots or straight lines appear in the copied image Clean the paper path Clean the scanner glass Do not press too hard on the original or the document cover when you are placing the o...

Page 108: ... may extend to include the dust or stains resulting in the wrong copying position or small images Select the appropriate paper size setting Adjust the margin setting in the application so that it falls within the printable area Related Information Loading Paper in the Rear Paper Feed on page 21 Placing Originals on the Scanner Glass on page 25 Cleaning the Scanner Glass on page 79 Printable Area o...

Page 109: ...or on page 106 Printed Characters Are Incorrect or Garbled Connect the USB cable securely to the printer and the computer Cancel any paused print jobs Do not put the computer manually into the Hibernate mode or the Sleep mode while printing Pages of garbled text may be printed next time you start the computer Related Information Canceling Printing on page 51 The Printed Image Is Inverted Clear any...

Page 110: ...ces from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the Quiet Mode setting Related Information Menu Options for Printer Setup on page 82 Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating and being damaged However you can continue...

Page 111: ...ayed Windows 7 Click the start button and select Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows Vista Click the start button select Control Panel Hardware and Sound Scanners and Cameras and then check if the printer is displayed Windows XP Click the start button select Control Panel Printers and Other Ha...

Page 112: ...ype in the Original settings Adjust the threshold settings in EPSON Scan Home Mode Select Black White as the Image Type setting click Brightness and then adjust the threshold Office Mode Select Black White as the Image Type setting and then adjust the threshold Professional Mode Select Black White as the Image Type setting and then adjust the threshold setting Scan at a higher resolution An Image ...

Page 113: ... When previewing in EPSON Scan create marquees of the area you want to scan on the Preview tab in the Preview window If Auto Photo Orientation in EPSON Scan does not work as intended see the EPSON Scan help Clear Auto Photo Orientation in EPSON Scan When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too high Lower the resolution or adjust the s...

Page 114: ...ted to the printer Operation Sounds Are Loud If operations sounds are too loud enable Quiet Mode Enabling this feature may reduce printing speed Note Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Control Panel From the home screen select Quiet Mode and then enable it Windows Enable Quiet Mode on the Main tab in the print...

Page 115: ... Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel Is Displayed on the Photo Selection Screen is displayed on the LCD screen when the image file is not supported by the product Related Information Supported Data Specifications on page 119 User s Guide Solving Problems 115 ...

Page 116: ...er 64 to 90 g m2 17 to 24lb Envelopes Envelope 10 DL C6 75 to 90 g m2 20 to 24 lb Printable Area Print quality may decline in the shaded areas due to the printer s mechanism Single sheets normal printing A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 40 0 mm 1 57 in D 32 0 mm 1 26 in Single sheets borderless printing A 43 0 mm 1 69 in B 35 0 mm 1 38 in User s Guide Appendix 116 ...

Page 117: ...its per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi Speed USB Wi Fi Specifications Standards IEEE802 11b g n 1 Frequency Range 2 4 GHz Coordination Modes Infrastructu...

Page 118: ...rty Services AirPrint Print iOS 5 or later Mac OS X v10 7 x or later Scan Mac OS X v10 9 x or later Google Cloud Print External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities miniSD 2 GB miniSDHC 32 GB microSD 2 GB microSDHC 32 GB microSDXC 64 GB SD 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot Otherwise the ...

Page 119: ...ize the image file In this situation if you select a multiple image layout blank sections will be printed Dimensions Dimensions Storage Width 390 mm 15 4 in Depth 300 mm 11 8 in Height 145 mm 5 7 in Printing Width 390 mm 15 4 in Depth 528 mm 20 8 in Height 279 mm 11 0 in Weight Approx 4 2 kg 9 3 lb Without the ink cartridges and the power cord Electrical Specifications Rated Power Supply Voltage 1...

Page 120: ...onth at 40 C 104 F Environmental Specifications for Ink Cartridges Storage Temperature 30 to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F You can store for one month at 40 C 104 F System Requirements Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP Professional x64 E...

Page 121: ... Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securiti...

Page 122: ...ve the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the printer from printing 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power light is off Otherwise the print head does not return to the home position causing the ink to dry and printing...

Page 123: ...er If print quality has declined the next time you print clean and align the print head Related Information Part Names and Functions on page 12 Checking and Cleaning the Print Head on page 75 Aligning the Print Head on page 77 Accessing a Memory Card From a Computer You can write or read data on an external storage device such as a memory card that has been inserted in the printer from a computer ...

Page 124: ...ork without the software disc or Web Installer map a memory card slot or USB port as a network drive Open Run and enter a printer name XXXXX or a printer s IP address XXX XXX XXX XXX to Open Right click a device icon displayed to assign the network The network drive appears in Computer or My Computer Mac OS X Select a corresponding device icon The data on the external storage device is displayed N...

Page 125: ...n the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Note Depending on the product the dial list data for fax and or network settings may be stored in the ...

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